“The check-in iPad was not connected to the internet, so did not allow us to check in. Without having the ability to make international phone calls we would have been unable to check in successfully. Be aware of this if you plan to book.
There was also no cold water able to come out of the bathroom taps. Hot water was fine.
Bed was pretty hard, otherwise they were fine. ”
“This hotel is amazing!! We were glad it was our last hotel as we would have been very disappointed with all of our other hotels in other cities if we would have started with this one! 4 separate beds, a nice living room area, a nice bathroom, and small kitchen. The only suggestion is some kind of hanger contraption would have been handy to dry laundry. We were able to rig up a clothes line between the closet area and our suitcase. ”
“The place was nice. The beds were a little terrible though.
There's two upstairs rooms, you have to go through the one with the queen bed to get to the one with the two floor futons.
3 out of 5 of the beds were subjectively very uncomfortable. It felt like springs were pushing into your back / side as you slept. All the guests that slept on those beds mentioned it.
Other than that though the location is amazing, the place was good. Fairly spacious and fairly nice all around! ”
"My best stay during my recent trip to Fukuoka, Sasebo and Nagasaki. Great view and very spacious room. The parking garage is right next to the hotel. Very quiet neighbor with lots of restaurant choices. I wish I could stay longer and enjoy the hot spring."
"The rooms that I and my parents stayed were in excellent conditions. Bathroom was new, clean and big. The bed was comfortable and the room was bright.
I forgot my diamond earring in the room. I did not realise until I was back to Fukuoka. I called the hotel and they immediately sent a staff to the room that I stayed to check. THEY FOUND IT! I returned to the hotel in the next morning to pick it up. This is such a wonderful experience that the hotel staff was honest, friendly, helpful and courteous. I would definitely recommend anyone who visit Nagasaki to stay at his hotel.
Again, thank you for looking after me and my parents during our stay in Nagasaki!! You all made my trip amazing!!!"