A friend of the owner of this hotel approached us in hotel lobby and recommended the breakfast of this hotel to us, saying owner would only charge us USD5 per person even the regular price is USD10. We paid USD5 each to have the breakfast, and later in the afternoon we found out buffet dinner was only USD13.
The rooms only has basic things and is quite rundown. It is not worth HK$800+ a night double occupancy.
Sandra
2017 年 9 月入住 1 晚
10/10 超赞
SHENGYAN
2017 年 4 月 1 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Good service.location.and food
Best hotel And best experience I got in neirobi.the value more than it's price.people here are very kind give a very good service.everything is new and very clean.the location is very good. They said just 2 km to the President residence .so it is quiet and safe.actully I checked out from HERON hotel for they introduce me a bad tourism agency who cheat me money.and then I move to here.it is a very good choice I made in neirobi.i will be back again
SHENGYAN
10/10 超赞
David
2025 年 3 月 13 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Accesable
David
2024 年 12 月入住 1 晚
10/10 超赞
Rachel
2025 年 2 月 25 日
Rachel
2025 年 2 月入住 3 晚
8/10 还可以
Teshome
2025 年 2 月 3 日
Teshome
2025 年 1 月入住 3 晚
10/10 超赞
Jafar
2025 年 1 月 15 日
满意:清洁度、员工和服务、住宿条件和设施
I am sattisfied with every aspect of the hotel
Jafar
2025 年 1 月入住 3 晚
10/10 超赞
Robert
2025 年 1 月 2 日
Robert
2024 年 12 月入住 4 晚
2/10 糟糕
Sandra
与配偶出行
2024 年 12 月 15 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
I stayed here for 9 days. HORRIBLE.
First of all, the elevators smelled like feet all damn day long. Secondly, the sinks look visibly dirty. So the first day that I got here, I noticed that and brought it up to the receptionist who told me that the manager said the sinks were clean. I went back to the room and the sink was dirty still visibly dirty. I later came to realize that the sink have a dirty stain on them so no matter how much they’re cleaned, they’d still look dark and dirty.
Next problem is the bathroom. The door was broken so my husband could not get into the shower. Is this not something that should be looked at before assigning a room to a paying guest? We got moved to another room and YES, the sink was still dirty looking.
No AC so good luck if you are not from Kenya and not used to the heat. No robes, no slippers, no shower cap… basically they provide NOTHING. You will have to call reception if you need something and that to me is such an inconvenience. They do not change the bedding so this is also something you’ll have to request by placing some green placard on your bed.
Don’t get me started on the food!
I will absolutely not be returning here and I do not recommend this place at all!