The staff at this property is top notch. My friends and I were welcomed warmly, quickly given recommendations in and around Kusatsu, and even provided a complimentary sweet milk, traditionally consumed after an onsen soak.
The facility was very much a labor of love. The private onsens were clean, convenient, and absolutely rejuvenating.
The public areas were intimate, clean, and provided retro video games and board games.
We were even offered complimentary coffee at a coffee shop close to the coin laundry facility (Melbourne Coffee), which we unfortunately did not have the opportunity to use.
Highly recommend this location for any visitors to Kusatsu onsen and can't wait to visit again.