Our keycard didn't work, and our room remained locked the whole night and was only opened at 6am. We have a ferry to catch and we were scheduled to depart Nanaimo early morning to be able to catch the Ferry in Victoria. We were not able to prepare well and just in a hurry in order not to miss the Ferry.
Gee
2025 年 5 月入住 2 晚
8/10 还可以
Sophie
与配偶出行
2025 年 5 月 19 日
满意:住宿条件和设施,服务设施
modern and clean. convenient but everything was closed.
Sophie
2025 年 5 月入住 1 晚
6/10 一般
Remilyn
与家人出行
2025 年 5 月 19 日
满意:服务设施,清洁度
不满意:住宿条件和设施
The hotel was clean and convenient but disappointed in the shower faucet because it broken and the exhaust fan was not working
Remilyn
2025 年 5 月入住 1 晚
10/10 超赞
Georgina
与家人出行, 与配偶出行
2025 年 5 月 19 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I had a good stay, definitely coming back
Georgina
2025 年 5 月入住 1 晚
10/10 超赞
JUNJIE
2025 年 5 月 16 日
满意:清洁度、员工和服务、住宿条件和设施
Excellent
JUNJIE
2025 年 5 月入住 1 晚
10/10 超赞
Nicole
与配偶出行
2025 年 5 月 11 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
New and clean!
Nicole
2025 年 5 月入住 1 晚
10/10 超赞
Robin
2025 年 5 月 11 日
满意:清洁度、员工和服务、住宿条件和设施
Great staff and very clean hotel, rooms are great
Robin
2025 年 5 月入住 1 晚
8/10 还可以
Barry
2025 年 5 月 10 日
满意:住宿条件和设施,员工和服务
Average stay. Very busy hotel in a busy part of the city.
Barry
2025 年 5 月入住 1 晚
10/10 超赞
Troy
2025 年 5 月 8 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Beautiful property
Troy
2025 年 4 月入住 1 晚
2/10 糟糕
steven
商务旅客
2025 年 5 月 7 日
不满意:服务设施,员工和服务
The room I was offered was terrible. Facing the Casino back wall and the alley with the garbage truck coming early in the a.m. My request to change was met with all we can do is give you the same, two floors up. Planning to return with my wife, but will be another hotel!
steven
2025 年 5 月入住 1 晚
10/10 超赞
Linda
2025 年 4 月 30 日
满意:清洁度、员工和服务、住宿条件和设施
Lovely new hotel very central
Linda
2025 年 4 月入住 1 晚
10/10 超赞
Dawn
商务旅客
2025 年 4 月 29 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very relaxing stay. Hotel was clean, staff were friendly and it's a good location. Will stay again!
Dawn
2025 年 4 月入住 2 晚
10/10 超赞
Patricia
2025 年 4 月 28 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The staff we're very kind in great work with. The restaurant on the property had great food. Very walkable too restaurants.
Patricia
2025 年 4 月入住 2 晚
6/10 一般
Danny
与家人出行
2025 年 4 月 27 日
满意:清洁度、服务设施、住宿条件和设施
I feel the hotel is over-priced and took too long to check in (>15 mins). Staff need to be more knowledgeable when it comes to assisting guests.
Danny
2025 年 4 月入住 4 晚
10/10 超赞
Erin,Seattle
与配偶出行
2025 年 4 月 27 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Parking was limited in the public area across from the hotel. They will bill you once checked in but we found it difficult to get an available spot when arriving late.
Cleaning staff started knocking on doors around us at 8am, which woke us up and made it so we couldn’t fall back asleep.
I’d definitely stay here again, would just wear my earplugs and arrive a bit earlier.
You don’t need a car when staying here. You could walk to shops and things.
Erin
2025 年 4 月入住 2 晚
10/10 超赞
Brenda,Hillsville
2025 年 4 月 27 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Nice, clean and comfortable room and hotel
Brenda
2025 年 4 月入住 2 晚
8/10 还可以
Alan
2025 年 4 月 27 日
Alan
2025 年 4 月入住 1 晚
8/10 还可以
Paulo,Sainte Anne des Plaines
与家人出行
2025 年 4 月 27 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Belle hotel bien localiser pour visiter la ville
Paulo
2025 年 4 月入住 1 晚
10/10 超赞
Todd,Etobicoke
与家人出行
2025 年 4 月 26 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Lots of homeless people around. Some people might feel unsafe.
Todd
2025 年 4 月入住 1 晚
10/10 超赞
Kris
2025 年 4 月 24 日
满意:清洁度、员工和服务、住宿条件和设施
Kris
2025 年 4 月入住 1 晚
2/10 糟糕
tingting
2025 年 4 月 21 日
不满意:员工和服务
The parking is in a public parking area. You will get fined if you mix the two letters opposite. And the staff asked me to go to the public parking office to check myself. But no one was there and asked me to go back again and again. I meant I paid for parking at your hotel. You should be in charge of it. The staff just rolled the ball, said I will ask my manager. But when I talked to the manager, she said, my manager would come tomorrow at 8. Which is no one helped really.