My wife and I stay at this hotel when we overnight in Nanaimo. The price is very reasonable and the rooms are quiet and clean. Also, the windows have good dark out cloth so that the rooms are perfect for sleeping in. We have never eaten breakfast at the hotel. It is not the oberoi or the Taj, but for the money, in Canada, it is a very good option. We actually prefer it to the Coast Hotel. Of course, if you want a real 5 star hotel, you have to go to the Leela, the Oberoi or the Taj.