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Great Facilities, Worst Welcome & hospitality I’ve Experienced 14th & 15th May
Hotel Cambria is a beautiful, clean, and well-maintained hotel. The room was spacious, elegant, and very comfortable. The restaurant offered good food, and the overall ambiance was lovely.
However, the service completely missed the mark. The young receptionist was rude, unfriendly, and made no eye contact—her sarcastic and abrupt manner made me feel like an inconvenience rather than a guest. I’ve never experienced such an unwelcoming attitude in all my travels.
Staff throughout the hotel, including housekeeping and restaurant staff, were often on their phones, giving the impression that guests were a disruption to their day.
Such a beautiful property deserves staff who reflect the same standard. Sadly, the service made what could have been a great stay feel disappointing.