The lady at the front desk was very kind and helpful, as was the maintenance man. Other than that, there was more bad than good. The parking lot was so small, that when it was full at night, it was very hard to park. The room had ants in the bathroom. We needed to call for someone to look at the hot water in the room because it wasn't working. Turns out that you just need to run the water for 10 minutes or so until the hot water travels from a small tank on the other side of the building and finally gets to the room. After a long 9hr drive and then a concert downtown, to say we were very tired would be an understatement. The next morning, I had gone to the store early. When i returned, I forgot to lock the door. The cleaning lady opened the door and saw us still sleeping and closed the door. However, she actually woke up my daughter. My daughter overheard the cleaning lady complaining that we were all still "dead asleep". That she could have come in and cleaned and we would not have noticed. Then proceeded to say that she would never sleep past 10am and that it was ridiculous that we were still sleeping. Overall, it served our need, but I would not return to this location.