When we arrived at our room beds were made. However, floor wasn’t vacuumed (popcorn around, trash wasn’t emptied, towels weren’t replenished, key cards were left on the night stand as if someone was going to return).
Had to call downstairs to request and pickup towels, washcloths and toilet paper.
Was there compensation offered? No! Sheraton has really gone downhill. The price you pay for the services received isn’t worth it.
Do not recommend Sheraton in Brentwood Tn to anyone. Doesn’t matter how many renovations they completed, they need to rebrand their life!