The staff was a surely lovely and the only returning redeeming part of this trip. Upon Checkin, I found dirty towels in the closet, a ton of hair in the shower, and just general housekeeping misses (dust everywhere!) the hotel is being renovated, so I tried to ignore it because of that. On my final night, I returned to the hotel late after work and the bathroom was literally under water. The toilet was gushing water from the hose coming from the wall. Thankfully I didn't have anything on the floor as the carpet in the room was also wet and soggy. I was put into another room for the night, but wasn't given a key to it, had to be escorted in by the desk employee, which felt unsafe, and then left to move all my things without a key to the room, so had to leave the door propped whole I moved things, another personal safety concern. This was a Terrible experience and I expect better from this brand.