You need a phone set in bath room to make the room perfectly equipped.
Variety and quality of tea bags provided at lobby and room need to be upgraded.
It would be best if you can be linked with a nearby restaurant so residents can order meal according to a manu with reasonable added delivery charge. Most of your customer don't have transfertation. Have some golf carts available for your residents going to neighborhood restaurant is an even better alternative.
真实旅客
4/10 很差
Jennifer
商务旅客
2025 年 5 月 5 日
不满意:员工和服务、服务设施、住宿条件和设施
Staff was untrained and gave bad information causing a huge inconvenience and loss of time to our stay.
Jennifer
2025 年 4 月入住 3 晚
10/10 超赞
Jacob
2025 年 4 月 8 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Staff was super friendly and helpful with good local restaurant recommendations.
Jacob
2025 年 3 月入住 1 晚
4/10 很差
Elisha,Gallipolis
与家人出行, 商务旅客
2025 年 3 月 31 日
不满意:员工和服务、服务设施、住宿条件和设施
We liked that the hotel was located near the Gaylord, where they truly in competition, wasked a front desk. Multiple times for towels and betting for the pull out sofa. Which we did not get until the next night. Also tells were taken the next day and not replaced. There was no toilet paper or tis.Suse the phone in the room.It was not operable and there was hazard.Tape taped on it the staff was not willing to help. Overall I would not recommend this hotel until renovations are complete and management is in place.
Elisha
2025 年 3 月入住 3 晚
4/10 很差
Douglas
与家人及幼儿出行
2025 年 3 月 27 日
满意:住宿条件和设施,清洁度
There was a super loud party next to us. We brought it up with the front desk and nothing was done to stop it. I understand some noise in a public building but this was excessive and lasted most of the night well into the early morning hours
Douglas
2025 年 3 月入住 1 晚
6/10 一般
Harshal
与家人出行
2025 年 3 月 10 日
满意:服务设施,员工和服务
Newly renovated but carpet, bedsheet and everything else was dirty. Weird smell in the room.
Harshal
2025 年 3 月入住 2 晚
10/10 超赞
Kimberly
与家人及幼儿出行
2025 年 3 月 5 日
满意:清洁度、员工和服务、住宿条件和设施
Our room was cold. Attempted to adjust the thermostat, but to no avail. The overall stay was good.
Kimberly
2025 年 2 月入住 1 晚
8/10 还可以
Katherine
2025 年 1 月 22 日
满意:清洁度、员工和服务、住宿条件和设施
Katherine
2025 年 1 月入住 2 晚
10/10 超赞
Michael
2025 年 1 月 8 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
BNA's Best Kept Secret Spot!!
Very well done establishment. Terrific renovation job. Incredible bang for your buck! I've lived in apartments smaller and with less amenities than these great rooms and spacious layouts...bravo to the team and thanks for the friendly and rare welcoming ambiance! Refreshed my otherwise mundane at best short stays at less than $150 per night spots everywhere. I stay 175 plus nights a year and I don't take any "real hospitality" I get along the way lightly...thanks guys, I'll be back...with friends.
Michael
2025 年 1 月入住 2 晚
10/10 超赞
Amanda
2024 年 12 月 15 日
满意:清洁度、员工和服务、住宿条件和设施
Amanda
2024 年 12 月入住 1 晚
4/10 很差
Randy
2024 年 11 月 25 日
不满意:住宿条件和设施,员工和服务
We checked in with no problem. The room was nice. We woke up the next morning and we had no hot water. We took our cold showers. Went to the front desk and they said the boiler had caught on fire. I asked when did this happen. "A couple of days ago" I asked why didnt you inform us of this when we checked in? They had no answer. We came back to the room later that day and they said it was fixed. We checked and we had hot water. The next morning we had luke warm water at best. The staff was not honest with us because after it was fixed they said someone had turned it off accidently. Will not go back to this chain. They also could not issue a refund because the manager was not there on the weekends. Really!!!!
Randy
2024 年 11 月入住 2 晚
2/10 糟糕
Patricia,Acton
与配偶出行
2024 年 11 月 24 日
不满意:住宿条件和设施,清洁度
Caution when staying at this property! No ice no hot water! We arrived to no ice available in our room or on the property, they claimed the ice maker was broken and the ice maker in our room refrigerator didn’t work. This is a suite, so the bedroom is a separate room. When I closed the bedroom door there was a huge hole some other guest had punched in the door. When I called to alert the front desk they couldn’t be bothered. The next morning we work up to no hot water, no shower, nothing and a lousy breakfast. The staff was great but no thank you!
Patricia
2024 年 11 月入住 1 晚
10/10 超赞
Maureen
团体旅客
2024 年 11 月 18 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The hotel had the kindest staff. Next time back, I would definitely stay here again, and I highly recommend this hotel!!! ❤️❤️❤️👍👍
Maureen
2024 年 11 月入住 4 晚
8/10 还可以
Stephen
与家人出行
2024 年 11 月 18 日
满意:清洁度、员工和服务、客房舒适度
Stephen
2024 年 11 月入住 1 晚
10/10 超赞
Denita
2024 年 11 月 17 日
Denita
2024 年 11 月入住 2 晚
8/10 还可以
Isaiah
与家人出行
2024 年 11 月 4 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Isaiah
2024 年 10 月入住 3 晚
8/10 还可以
James
2024 年 11 月 2 日
满意:清洁度、员工和服务、住宿条件和设施
Our mattress had stains visible on springs all over
James
2024 年 9 月入住 1 晚
10/10 超赞
Leah
与家人及幼儿出行
2024 年 11 月 1 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The rooms were amazing. Spacious clean and updated with great amenities and room for the whole family.
Leah
2024 年 10 月入住 1 晚
8/10 还可以
Brent
2024 年 10 月 28 日
满意:清洁度、员工和服务、住宿条件和设施
It was under renovation, but they were very accommodating. Loved the room being a suite with a kitchenette.
Brent
2024 年 10 月入住 1 晚
10/10 超赞
Lisa
与家人出行, 团体旅客
2024 年 10 月 26 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Lisa
2024 年 10 月入住 2 晚
8/10 还可以
Denise
与家人出行
2024 年 10 月 22 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The area and convenience to shopping and eating location
Denise
2024 年 10 月入住 3 晚
10/10 超赞
sara
与家人出行
2024 年 10 月 22 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Great place to stay!
Great experience! The staff was very friendly. For being close to the airport, the sound of planes was not very loud!