Austin at the curb was the best ambassador for the hotel..
Nancy
2025 年 5 月入住 1 晚
8/10 还可以
Lauraine
与家人出行, 团体旅客
2025 年 5 月 4 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Nine place
Lauraine
2025 年 5 月入住 2 晚
10/10 超赞
Christopher
与家人出行
2025 年 4 月 30 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Nice and clean.
Christopher
2025 年 4 月入住 1 晚
10/10 超赞
John
团体旅客
2025 年 4 月 28 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Beautiful hotel-exceptionally clean and great staff! Loved it! The only thing I did not like was the hidden $25 a day “resort” fee which is somewhat offset with the $12.50 a day credit. However, all costs should be apparent up front.
John
2025 年 4 月入住 3 晚
10/10 超赞
Andrea
与配偶出行
2025 年 4 月 26 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great location
Andrea
2025 年 4 月入住 3 晚
10/10 超赞
Karen
团体旅客
2025 年 4 月 22 日
满意:清洁度、服务设施、住宿条件和设施
Really friendly staff.
Karen
2025 年 4 月入住 2 晚
10/10 超赞
Sandy P
团体旅客
2025 年 4 月 21 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Visiting from Toronto. The staff was amazing and very accommodating. Guest services responded immediately. The room was spacious and very comfortable. 10/10 and would visit again.
Sandy P
2025 年 4 月入住 3 晚
8/10 还可以
Margaret
与配偶出行
2025 年 4 月 21 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The water pressure was the only thing wrong with this beautiful hotel.
Margaret
2025 年 4 月入住 3 晚
10/10 超赞
josee
与配偶出行
2025 年 4 月 21 日
满意:服务设施
It was perfect Thank you
josee
2025 年 4 月入住 3 晚
8/10 还可以
Melissa
与配偶出行
2025 年 4 月 21 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Good location.
Melissa
2025 年 4 月入住 3 晚
8/10 还可以
Danny
与配偶出行
2025 年 4 月 20 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Close enough to downtown for fun, but far enough away to be nice and quiet when trying to sleep
Danny
2025 年 4 月入住 4 晚
8/10 还可以
Gina
2025 年 4 月 15 日
满意:清洁度
Close to all the action!
Gina
2025 年 4 月入住 4 晚
8/10 还可以
Jose
与家人出行
2025 年 4 月 14 日
满意:服务设施,员工和服务
The property is walkable to most attractions.
Jose
2025 年 4 月入住 3 晚
10/10 超赞
Keanya,Clarksville
2025 年 4 月 9 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I love everything about this hotel except the parking elevator. There is only one. Yep about 5-8 floors and 1 elevator… ONE!!
Keanya
2025 年 3 月入住 1 晚
6/10 一般
Deanna
与家人出行, 团体旅客
2025 年 4 月 9 日
满意:服务设施,员工和服务
We visited during the time there was 2-3 tornado warnings. All other hotels around us notified their guests of the warning and had them shelter out of their respective rooms in a safe place within the hotel. NO one at our hotel bothered to notify guests or request us to shelter for safety. VERY disappointed and this is a MAJOR area of concern you should address. The hotel overall needs a good "touch up" not at all what it was when we visited 3 years ago. We had 16 persons staying at this hotel with us and we will NOT return to a Bonvoy property such as this since there is a lack of safety procedure. Very disappointing in Sheraton. After losing power and water we had to relocate to another hotel. The onsite manager was wonderful, helpful and we appreciated that. (Alex McCullough). There was an issue in having housekeeping clean our room.....they failed to do so for 2 days for no apparent reason. Alex was kind enough to give us a few points for this.
Deanna
2025 年 4 月入住 6 晚
4/10 很差
Dyane
团体旅客
2025 年 4 月 7 日
满意:住宿条件和设施
不满意:员工和服务
Poor professionalism by staff, had to call to get room made up, tv issues, no water during power outage
Dyane
2025 年 4 月入住 3 晚
10/10 超赞
Allison
2025 年 4 月 7 日
满意:清洁度、员工和服务、住宿条件和设施
Allison
2025 年 3 月入住 1 晚
10/10 超赞
Angela
与家人出行, 带宠物出行
2025 年 4 月 6 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great place to stay! Accessible to EVERYTHING. We also loved the view from the 21st floor.
Angela
2025 年 3 月入住 2 晚
8/10 还可以
Robin
与家人及幼儿出行
2025 年 4 月 2 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
overall decent property. noisy- between the construction outside (even at night) and the noise after 11pm in the main area that travels up the atrium. We had an issue with the breakfast coupons- first day the restaurant asked if I wanted to put it on my room not for the coupon and I said yes thinking it would just credited. After realizing the mistake I was told by the restaurant to go to the front desk to resolve. First person said she will forward to her manager to fix. After 2 days still not done. The second front desk area told me she couldn't fix it and I should be Ok because the $12 resort credit had been credited toward my meal. Finally after over hearing the conversation another member said to just override the charge. We travel often and this by far was one of the worst front staff experiences.
Robin
2025 年 3 月入住 4 晚
10/10 超赞
tracy
2025 年 3 月 29 日
tracy
2025 年 2 月入住 3 晚
2/10 糟糕
Joseph
与家人及幼儿出行
2025 年 3 月 29 日
不满意:服务设施,员工和服务
$50 just to park. $25 Destination Fee that doesn’t even last the length of your stay. Staff was not helpful nor do I feel like they cared about service as much as how quickly they could be done with the interaction. Plenty of other accommodations around to waste your money here.
Joseph
2025 年 3 月入住 1 晚
8/10 还可以
Vardges
与家人出行
2025 年 3 月 28 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great gym!
Vardges
2025 年 3 月入住 2 晚
10/10 超赞
Julie
与配偶出行
2025 年 3 月 28 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great place to say for a quick trip to Nashville walkable restaurants very clean great staff.
Julie
2025 年 3 月入住 2 晚
10/10 超赞
Paul
2025 年 3 月 25 日
Paul
2025 年 3 月入住 3 晚
8/10 还可以
Kathleen
与配偶出行
2025 年 3 月 24 日
满意:清洁度、员工和服务、住宿条件和设施
Little hard to get to Broadway….close but hard to walk to!