Great place and location, a short walk to Broadway. Outstanding & helpful staff including the lobby desk, the valets and the restaurant staff. They could not have been more friendly or attentive. Signage could be better as we went past it twice before seeing the hotel and where to park.
june
2025 年 5 月入住 2 晚
10/10 超赞
Mackenzie
与配偶出行
2025 年 5 月 13 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Phenomenal hotel, probably the best hotel I’ve stayed at ever. Breakfast was amazing, so many options for food AND drinks ! Super close walk to downtown, but not too close that it’s super loud. Pool area was beautiful and the bar served great food & drinks to you poolside. Staff was so friendly, room were clean & modern. I cannot say enough good things about this hotel.
I will definitely return here if I make another trip to Nashville & highly recommend it to anyone going there.
Mackenzie
2025 年 5 月入住 2 晚
8/10 还可以
Tina
团体旅客
2025 年 5 月 12 日
满意:清洁度、员工和服务、住宿条件和设施
The only complaint is that the breakfast bar is supposed to be available until10AM at 9:30AM there was no waffle mix & I told 1 of the staff & they said they weren't refilling it along with a few other items that were out. I was very disappointed & upset because we specifically asked if there were waffles on the breakfast bar before we booked this place & they said and is Available until 10AM and this was not the case. That will go in my review.
Tina
2025 年 5 月入住 1 晚
8/10 还可以
Wendy
与配偶出行
2025 年 5 月 11 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Convenient and safe walking to Broadway and hall of fame and Ryman.
Wendy
2025 年 5 月入住 3 晚
10/10 超赞
Stacie
2025 年 5 月 9 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
This is my second time staying at SpringHill Suites and I will continue to be a loyal customer. This is a hotel the just knows how to do everything RIGHT! It’s close to everything in Nashville. The customer service is amazing. The breakfast is wonderful (but don’t go right before it closes down!) I love this hotel so much!
Stacie
2025 年 5 月入住 3 晚
8/10 还可以
Gina
与家人出行
2025 年 5 月 5 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
It was odd that the reception was on the 6th floor.
Other that that it was fine.
Gina
2025 年 4 月入住 3 晚
8/10 还可以
Kelly
团体旅客
2025 年 5 月 5 日
满意:清洁度、服务设施、住宿条件和设施
不满意:员工和服务
The young lady at the check-in (the taller of the two) was incredibly rude. I am slightly hearing impaired and she was speaking so quietly even my friend couldn't hear her. When I asked her to repeat herself, she rolled her eyes and the rest of the conversation she talked as quiet as possible and acted like I was an inconvenience to her. If I hadn't already paid in full, I would have selected a different hotel. I only asked if we could check in a little early because we drove in from out of state and had arrived early and it was pouring outside. They didn't have a room yet, which was fine, but she was just a terrible first impression - not very welcoming. The second lady (with an accent) who actually checked us in later was very nice.
Kelly
2025 年 5 月入住 1 晚
10/10 超赞
Richard
2025 年 4 月 20 日
满意:清洁度、员工和服务、住宿条件和设施
No
Richard
2025 年 4 月入住 3 晚
8/10 还可以
Jennifer
2025 年 4 月 15 日
满意:住宿条件和设施
Very nice hotel, surprised it’s not higher star rated. Only main complaint was one elevator was out of order our entire visit which meant a lot of waiting for elevators
Jennifer
2025 年 4 月入住 5 晚
10/10 超赞
Delaya
2025 年 4 月 14 日
满意:清洁度、员工和服务、住宿条件和设施
Delaya
2025 年 4 月入住 1 晚
10/10 超赞
LAURA
2025 年 4 月 13 日
LAURA
2025 年 4 月入住 3 晚
4/10 很差
Carmen
商务旅客
2025 年 4 月 13 日
满意:员工和服务,清洁度
No valet to help with storing bags while waiting for a room to be available
Carmen
2025 年 4 月入住 1 晚
6/10 一般
Justin
与家人出行
2025 年 4 月 7 日
满意:服务设施,员工和服务
As we entered the hotel, we were excited for our stay, but upon entering our room, it smelled of "stinky feet". The carpets need cleaned. Our child found cookies left from previous gusets at the headboard of the bed. There are no real room lights, just a bunch of lamps around the room. This was the first hotel I have ever stayed in that didn't have complimentary coffee available to guests 24/7. This is also the first Mariott we have stayed in, and dont think Ill be back. The mattresses were uncomfortable and we were hardly able to sleep without tossing and turning.
Justin
2025 年 4 月入住 2 晚
10/10 超赞
Jennifer E
团体旅客
2025 年 4 月 7 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
This place was perfect for our bachelorette trip! Great location, super clean, great free breakfast, and the staff were so accommodating to all of our needs. Would definitely recommend!
Jennifer E
2025 年 4 月入住 3 晚
10/10 超赞
Vicky
2025 年 4 月 6 日
Vicky
2025 年 3 月入住 4 晚
6/10 一般
susan
2025 年 3 月 31 日
不满意:员工和服务
Great location. Staff not super helpful with requests such as late check out. Elevator not working at full capacity all weekend long(sometimes 7min wait)
Valet staff super friendly
susan
2025 年 3 月入住 3 晚
10/10 超赞
Albert
与家人出行
2025 年 3 月 31 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Loved the place
Albert
2025 年 3 月入住 4 晚
10/10 超赞
Deborah
团体旅客
2025 年 3 月 30 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Rooms clean, everyone was so nice and helpful
Deborah
2025 年 3 月入住 1 晚
10/10 超赞
Jeffrey
与家人出行
2025 年 3 月 30 日
满意:服务设施
Didn’t like check in being on 6th floor and not on 1st floor.
Jeffrey
2025 年 3 月入住 1 晚
10/10 超赞
Debra
与家人出行
2025 年 3 月 22 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Location, breakfast, oitdoor hot whirlpool spa.
Debra
2025 年 3 月入住 4 晚
6/10 一般
Andrew
2025 年 3 月 18 日
满意:住宿条件和设施,清洁度
Andrew
2025 年 3 月入住 3 晚
10/10 超赞
Julie
2025 年 3 月 17 日
满意:清洁度、员工和服务、住宿条件和设施
Julie
2025 年 3 月入住 2 晚
4/10 很差
Jeremy
与家人出行
2025 年 3 月 13 日
不满意:住宿条件和设施
The pool and hot tub were broke and not open. We didn’t know about that prior to showing up. The kids were disappointed. I asked for a small discount on the rate and the guy at the desk was rude about my request. We’ve stayed here before and it has a great pool area, thus why we came back.
Jeremy
2025 年 3 月入住 4 晚
10/10 超赞
Hillary Nicole
与家人出行
2025 年 3 月 13 日
满意:员工和服务、服务设施、住宿条件和设施
Hotel was great! staff were super helpful and friendly
Hillary Nicole
2025 年 3 月入住 3 晚
10/10 超赞
Crystal
与家人出行
2025 年 3 月 10 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
This hotel was great. Loved the amenities and free breakfast. Room was very clean and bed was comfortable.