One of the worst stays ever. Totally dirty. Almost impossible to contact staff members. Room had no phone, lights were burnt out. One tv did not work. Spoke with them 3 days. Each time they said they would leave a not for maintenance. Nothing was done. No daily makeup for 3 days. No fresh towels, no trash pickup. Had to walk to neighbor hotel for breakfast (good).
george
2025 年 5 月入住 3 晚
8/10 还可以
Bethany
团体旅客, 商务旅客
2025 年 5 月 20 日
满意:员工和服务,清洁度
The staff at this location were super friendly and helpful. The hotel is under renovations so there was construction going on in the lobby and the rooms have not been updated. For the price that was completely fine with us. Overall a great deal for the price, we will be booking again for our next visit!
Bethany
2025 年 5 月入住 2 晚
2/10 糟糕
Chelsea
2025 年 5 月 19 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Well, the one thing they leave out online is that apparently it’s been under construction all year. Construction currently halted. So when you walk in everything is tore up. There’s no breakfast unless you walk to the Sister hotel next-door. That’s also under construction. The pool is closed. The gym is closed. The hot tub is closed. There’s no computer or printers in the lobby. There’s no place to buy drinks. The parking lot has crap everywhere. I travel all over the world all year and have never had staff be so dismissive. Last year alone I stayed 163 nights in hotels across the world. I normally only book Marriott but unfortunately, the closest one was 35 minutes away. So the photos of this place looks great. It’s quite deceiving as it looks absolutely nothing like the photos nor do the rooms. they are putting all of the guests onto the second floor. And have shut off the extra hot water to any of the floors. You were lucky to take a two minute shower before the ice cold. My first morning there I came down and asked for a do not disturb sign as there was none in the room and the staff member was , very inconvenient that he needed to find one for me. I had work belongings being left in the room and did not want service. By the looks of the hotel and the way he treated me I was hoping while I was gone that nobody would come into my room. I just took my stuff with me. Last night 4 cops for domestic abuse at the hotel. Horrible stay.
Chelsea
2025 年 5 月入住 5 晚
2/10 糟糕
James
与家人出行
2025 年 5 月 18 日
满意:员工和服务,清洁度
不满意:住宿条件和设施,服务设施
When we got tv, microwave, and mini fridge was not working had to call maintenance to have it fixed the next day.
James
2025 年 5 月入住 2 晚
2/10 糟糕
Michael
2025 年 5 月 18 日
不满意:清洁度、员工和服务、住宿条件和设施
I spent 3 nights and not one day did I get room service. It was under construction however I think the only person working was the front deck.
Michael
2025 年 5 月入住 3 晚
6/10 一般
Beverly
与配偶出行
2025 年 5 月 18 日
Limited room service, no ice available and limited personnel at front desk.
Beverly
2025 年 5 月入住 3 晚
2/10 糟糕
Mary
与家人及幼儿出行
2025 年 5 月 18 日
不满意:员工和服务、服务设施、住宿条件和设施
We had a reservation for a room with multiple beds suite since we are 4 people, at the hotel they gave us a king bed in a room full of bugs and with a weird smell. Horrible experience
Mary
2025 年 5 月入住 1 晚
2/10 糟糕
Benjamin
与家人及幼儿出行, 与家人出行
2025 年 5 月 11 日
不满意:员工和服务、服务设施、住宿条件和设施
The hotel is being renovated and they did not inform us. They gave us the wrong room (we paid for an executive studio suite with 2 queen beds and a pullout) they put us in a regular suite and said they changed our rooms and didn’t notify us but they couldn’t put us in our room because they were “sold out” - there were 4 cars in the parking lot and we never saw another person our entire stay. They didn’t have breakfast and instead said we had to walk over to a sister hotel to eat.
Benjamin
2025 年 5 月入住 1 晚
10/10 超赞
Chelsea
与配偶出行
2025 年 5 月 6 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very nice and clean.
Chelsea
2025 年 4 月入住 1 晚
10/10 超赞
britiney
与家人出行
2025 年 5 月 5 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Stopped in for a night on our way to Florida. The hotel was great! They are redoing the lobby and areas downstairs, but I wasnt there to sit in the lobby so I didn't mind. It was very quiet and I had a great night of sleep. The bed was comfortable. I was a little worried due to previous reviews saying they could hear construction going on but we had a wonderful night of sleep and I would definitely stay there again.
britiney
2025 年 4 月入住 1 晚
10/10 超赞
Bruno Heitor,Columbia
2025 年 4 月 21 日
满意:清洁度、员工和服务、住宿条件和设施
Bruno Heitor
2025 年 4 月入住 3 晚
6/10 一般
Karen
与家人出行, 带宠物出行, 商务旅客
2025 年 4 月 7 日
满意:员工和服务
不满意:清洁度、服务设施、住宿条件和设施
I liked Housekeeping. She was wonderful. The staff was cordial. The hotel, & the Holiday Inn Express next to it where we had to go for breakfast is completely run down. The grounds are horrible with all that pea gravel instead of grass looks like it belongs in the getto.
Karen
2025 年 4 月入住 2 晚
6/10 一般
William
2025 年 4 月 7 日
William
2025 年 4 月入住 1 晚
10/10 超赞
Ryan
2025 年 4 月 6 日
Ryan
2025 年 4 月入住 1 晚
6/10 一般
Kurt
与家人出行
2025 年 4 月 4 日
不满意:住宿条件和设施
Facility is tired and worn
Kurt
2025 年 3 月入住 2 晚
2/10 糟糕
Lorenzo
2025 年 4 月 1 日
满意:员工和服务
不满意:住宿条件和设施,清洁度
Staff don't even know how to program keys. Too many issues to list. Will definitely not be staying there or there sister property next door.
Lorenzo
2025 年 3 月入住 3 晚
6/10 一般
真实旅客
与配偶出行
2025 年 4 月 1 日
满意:员工和服务
不满意:服务设施
This hotel is under renovation. Price was attractive.
真实旅客
2025 年 3 月入住 2 晚
10/10 超赞
Samuel
2025 年 3 月 31 日
Samuel
2025 年 3 月入住 1 晚
10/10 超赞
Kurt
与家人出行
2025 年 3 月 31 日
满意:员工和服务,清洁度
Hotel is very worn
Kurt
2025 年 3 月入住 1 晚
2/10 糟糕
Lynn
与配偶出行
2025 年 3 月 31 日
满意:员工和服务
不满意:清洁度、服务设施、住宿条件和设施
The only thing to like was the girl at the front desk. The floors were filthy, elevator was filthy. No mat to step on when stepping out on the shower, very unsafe-I ended up falling down getting out. Bed was way too soft, lumpy.
Lynn
2/10 糟糕
Andre
与配偶出行, 商务旅客
2025 年 3 月 31 日
不满意:住宿条件和设施,服务设施
I didn’t stay at the property because it wasn’t clean and was being renovated . The elevator wasn’t cleaned and had debris all over the floor and the hallway wasn’t clean and the trash was left in the hallway on the third floor. The pillow cases where wrinkled and appeared not clean .