La administración del hotel es incompetente, el Custome Service no funciona , tuve que rentar otro hotel porque ellos nunca aparecieron con la llave de la habitación y el Nro de teléfono que dejaron para que les llamar nunca respondieron está desconectado, les avisé 8 horas antes que IVA a llegar tarde y nunca respondieron les recomiendo nunca rentar este hotel , sin contar la falta de gestión de expedían con respecto a esta situación
Eligio
2024 年 12 月入住 5 晚
10/10 超赞
Thomas
与家人出行
2024 年 11 月 7 日
满意:客房舒适度,清洁度
Thomas
2024 年 10 月入住 2 晚
10/10 超赞
Diana
与家人出行
2024 年 7 月 6 日
满意:清洁度、服务设施、住宿条件和设施
Very nice, family friendly area with plenty of options in regards to activities. The grounds are beautiful were very pleasant to walk around. The staff and locals are very friendly and welcoming. My family and I would definitely come back.
Diana
2024 年 7 月入住 4 晚
10/10 超赞
Alecia
2024 年 5 月 14 日
满意:住宿条件和设施,清洁度
The outside need to be sprayed down there was alot of spider webs
Alecia
2024 年 5 月入住 3 晚
4/10 很差
Monica
与家人及幼儿出行, 与家人出行
2024 年 3 月 6 日
不满意:住宿条件和设施,清洁度
Beautiful scenery. I disliked that everything was outdated, toilets were dirty, and the bathrooms smelled like old urine
Monica
2023 年 12 月入住 4 晚
8/10 还可以
Steven
与配偶出行
2023 年 12 月 17 日
满意:服务设施
不满意:清洁度
Original unit booked had a ceiling leak. Management moved us to another unit right away. However the bathrooms in the new unit had not been cleaned in a long time. Rust stains in all toilets. Shower floor bad shape. Tub shower a little better but rust stained. Wiped down all the surfaces with disinfectant cleaner ourselves. Unit was a very nice layout but old carpet and couches as well as kitchen need serious updating.
We have stayed at this location several time before, never any Issues and love it here.
Steven
2023 年 12 月入住 5 晚
10/10 超赞
Michael
与配偶出行, 商务旅客
2023 年 8 月 19 日
满意:清洁度、服务设施、住宿条件和设施
Very pleasant stay here.
Michael
2023 年 8 月入住 9 晚
10/10 超赞
Karina
与家人及幼儿出行
2023 年 7 月 23 日
满意:服务设施,清洁度
Lots of space. Laundry room available. Walkable to the property amenities including outdoor pool and indoor pool. Great stay.
Karina
2023 年 7 月入住 7 晚
2/10 糟糕
真实旅客
与家人出行
2023 年 7 月 20 日
不满意:客房舒适度
Security is a huge issue at this property had a very scary incident and the people causing the issues was allowed to stay even after behavior was addressed and the behavior still continued families with small children just be careful
真实旅客
2023 年 7 月入住 4 晚
10/10 超赞
pedro antonio
2023 年 7 月 18 日
满意:清洁度、服务设施、住宿条件和设施
pedro antonio
2023 年 7 月入住 3 晚
10/10 超赞
Julianna
2023 年 6 月 7 日
满意:清洁度、服务设施、住宿条件和设施
Fantastic stay! Very friendly staff and there was so much to do on the property. If they updated the rooms a bit , it would be perfect .
Julianna
10/10 超赞
John
2023 年 5 月 20 日
满意:住宿条件和设施,服务设施
Highly recommend, I will be back for sure
John
2023 年 5 月入住 6 晚
10/10 超赞
Stephen
团体旅客
2023 年 5 月 3 日
满意:客房舒适度,清洁度
Fairmont Harbor retreat
Quite, modern condo in a nice property close to New Bern. Much nicer than expected.
Stephen
2023 年 4 月入住 3 晚
10/10 超赞
Janevonna
与家人及幼儿出行, 与家人出行, 与配偶出行, 团体旅客
2023 年 4 月 17 日
满意:清洁度、服务设施、住宿条件和设施
We loved it and will be back soon
Janevonna
2023 年 4 月入住 10 晚
6/10 一般
Eloise
与家人出行
2023 年 3 月 23 日
不满意:住宿条件和设施,清洁度
The unit needs to be updated. The sofa and love seat were dirty and sunk down so much that we had difficulty getting up. The TV in the main area did not work and the toilet would not flush. We had a guest visit us and they commented that the unit wasn't well maintained.
On the plus side the front office responded quickly and had a very pleasant young man take care of the non-working items.
Eloise
2023 年 3 月入住 4 晚
10/10 超赞
Belinda
与家人出行
2023 年 3 月 21 日
满意:客房舒适度,清洁度
I enjoyed staying here . My second stay and will be back again in summer.
Belinda
2023 年 3 月入住 3 晚
10/10 超赞
Sonya
与配偶出行
2023 年 1 月 18 日
满意:清洁度、服务设施、住宿条件和设施
The property was clean and decor was nice. Enjoyed the property.