This location had pretty good reviews, so we went with it. Our daughter was especially excited about the indoor pool. However, the first night we had unpacked and were getting ready to sleep I noticed a few small dead roaches in the bathroom floor. The next morning, I had also noticed along the side of the mattress my daughter had slept on had small curly hairs (DEF not from her body or from our family at all, who had not been on that bed). Because of my obligations I was too busy to request a new room, so I didn’t have an opportunity mention anything to the staff until we were requesting more towels at the front desk. She seemed to be unconcerned and said that if we need them to come and spray they would do that. I walked away thinking that I don’t want fresh pesticides in our room. No other options were offered.
The walls were also pretty grody, and around the beds against the walls had dust, hairs, and crumbs.
The pool was far from inviting. It was murky and freezing cold. My daughter was adamant about swimming so she stayed in 5 minutes before giving up on any hope of enjoyment. I told her to not put her face under water at all because it seemed questionable. Not to mention the loud fan haphazardly placed in the wall drowning out any hopes of enjoying a conversation with your company.
I’m usually not one to give negative reviews but I was actually very disappointed in this stay.