2/10 糟糕
Orlando
与配偶出行, 商务旅客
2025 年 4 月 28 日
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
This place was horrible, to start when we go in to check in to the studio 6 there’s no one is the lobby at any time we had to walk across to the other building to check in or with any other assistants. We get our keycards and head to the top floor where the hallway smelled absolutely horrible at all times. We make it into our room where we notice the room doesn’t match the pictures in the listing, the room is smaller than advertised and is missing furniture. The cleanliness of the room was also bad, the microwave was very dirty and had dirty napkins in it, the sink had chunks of food, there was left over food in the fridge, and the lights above the beds were filled with dirt and trash. The toilet in the restroom was clogged when we got there so we had to wait for maintenance to fix it. Room service was subpar as well, they cleaned the restroom and did the bed but they still left the microwave, fridge, sink in the same condition it had been. On our final night there we enter the building and try to key into our room but neither key would work at all, we head across to the other building where the worker re program the keys without any confrontation. The key still did not work when we got to our room so we head back down to speak with the worker, turns out she misheard the room number and gave us the keys to someone else’s room without any sort confirmation it was our room. Overall this was a horrible experience, one of the worst hotels I’ve stayed at I would not recommend it.
Orlando
2025 年 4 月入住 4 晚
