am writing to express my deep dissatisfaction with the appalling experience I endured during my recent stay at La Quinta Inn & Suites, Harrisburg PA, on Friday, April [insert exact date]. I had booked a King Bed Room for two nights through Expedia well in advance and drove seven hours from Toronto, Canada, expecting a comfortable and stress-free stay.
To my shock, upon arrival, the hotel staff informed me that only a double bed room was available, despite my confirmed reservation for a King Bed. This was completely unacceptable. I calmly explained the situation and requested a solution, yet I was met with indifference and told there were no other rooms available.
When I insisted on waiting in the reception area for a resolution, I was told I could not sit there and was threatened with police involvement if I did not leave. Shockingly, the hotel called the police on me, despite my peaceful behavior and legitimate complaint. Only after the police arrived did I agree—under pressure—to accept the incorrect room on the condition that I would be transferred to a King room the following morning if one became available.
What happened next was even more appalling. In an effort to make the best of a bad situation, I attempted to push the two beds together to mimic a King-size bed—only to discover a filthy, dust-covered area beneath the beds. It was obvious the room had not been vacuumed or cleaned for a long time, indicating serious neglect of basic hygiene standards.
I immediately