DO NOT STAY HERE!!!
My partner and I booked a one-night stay at this property for a short visit, expecting a basic, clean place to sleep. Unfortunately, our experience was unacceptable from start to finish.
Leading up to our stay, I attempted to contact the front desk multiple times to arrange an early check-in. I received no response, and when I finally reached someone, the customer service—particularly from the manager, Amelia—was dismissive and unhelpful.
We had specifically booked a non-smoking room but were given a room that reeked of cigarette smoke. It was clear that smoke permeated the entire property. The room itself was filthy and in such poor condition that we ended up checking out early without staying the night.
Despite the situation, we were refused a refund. I’ve attached photos that show the condition of the room to help others understand the reality of this property.
This location is a poor reflection of the Choice Hotels brand and should be thoroughly reviewed by corporate. I would not recommend this hotel to anyone.