The breakfast offerings left much to be desired. The southwest omelet was particularly unappetizing, the sausage appeared undercooked, and the homestyle potatoes were lukewarm at best. On the following day, the eggs were sitting in water, which further diminished the quality. The only redeeming option was the waffle station, which provided some consistency and reliability in an otherwise disappointing breakfast experience.
Unfortunately, the condition of the room did not improve the overall stay. It was extremely outdated and in desperate need of renovation. Despite setting the thermostat to 69 degrees, the room remained uncomfortably stuffy, making it difficult to relax.
Housekeeping was another area of significant concern. On the second day of our stay, I noticed the towels had not been replaced. When I approached the front desk to inquire, the staff member responded dismissively, stating, "Well, you have to tell us if you want that or need something." This was frustrating, as there had been no mention of this policy at check-in, and it seems unreasonable to expect guests to know and request basic services like fresh towels. Additionally, her tone was unnecessarily rude and dismissive. When towels were eventually brought to the room, only two were provided, despite the fact that all used items—including hand towels, washcloths, and the shower rug—had been removed. None of those were replaced, which made the situation even more frustrating.