Horrible customer service. Not responsive. No option to leave a voicemail.
Elizabeth
2023 年 3 月入住 3 晚
8/10 还可以
Peter
2023 年 3 月 6 日
Peter
2023 年 2 月入住 4 晚
8/10 还可以
Randy
与家人出行, 与配偶出行
2023 年 3 月 6 日
满意:清洁度、员工和服务、服务设施
Nice room for the price. Hot tub option isn't very glamorous and I'm not sure it was actually working.
Randy
2023 年 3 月入住 1 晚
10/10 超赞
casey
团体旅客
2023 年 3 月 4 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Amazing place! They were super nice and I loved my stay!!! 10/10 recommend- I will be coming back!
casey
2023 年 3 月入住 1 晚
10/10 超赞
Wesley
与配偶出行
2023 年 2 月 27 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I absolutely loved this stay!! The staff was awesome!!! Wesley was an absolute gentleman and was very welcoming. Everyone that we encountered was amazing!!! Our room was amazing. We will DEFINITELY be back!! This is one place where the Karens are wrong....... ijs.......
Wesley
2023 年 2 月入住 3 晚
10/10 超赞
Abby
团体旅客
2023 年 2 月 26 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Abby
2023 年 2 月入住 1 晚
10/10 超赞
Paula
与家人出行
2023 年 2 月 22 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Beautiful property. We had a great stay! Bed was comfortable and room was clean and tidy!!! Staff very friendly and professional.
Paula
2023 年 2 月入住 1 晚
10/10 超赞
LISA,Point
与家人出行
2023 年 2 月 22 日
满意:员工和服务,清洁度
不满意:服务设施
The hotel is changing ownership and renovations have not begun. I would add more trash cans in the room. There was only 1 small one in the bathroom. The outside of the tub needs to be cleaned. Beds were comfortable but squeaky and more pillows please. Staff is wonderful. Couldn't ask for better. All in all this was a good stay. I will be back once renovations are done. Fantastic location. Parades block away.
LISA
2023 年 2 月入住 2 晚
2/10 糟糕
Brenda
团体旅客
2023 年 2 月 18 日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Horrible!!!
Horrible !!!!.. Do not stay here… No elevator; No breakfast; No parking; It’s very cold the room and you can’t control the thermostat
NEVER AGAIN😡😡
Brenda
2023 年 2 月入住 1 晚
8/10 还可以
Patricia
2023 年 2 月 16 日
Patricia
2023 年 2 月入住 3 晚
2/10 糟糕
David
与配偶出行
2023 年 2 月 15 日
不满意:员工和服务、服务设施、住宿条件和设施
False advertising! The photos for each of the themed rooms do not match the reality of what you get. Everything is run down and falling apart. After 5:00pm, there is no staff on premise until after 9:00am the next day.
The Garden District is beautiful and reasonably priced for the location.
David
10/10 超赞
louis
2023 年 2 月 14 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
louis
2023 年 2 月入住 3 晚
4/10 很差
Christina
与家人出行
2023 年 2 月 14 日
不满意:清洁度、住宿条件和设施、客房舒适度
Beautiful but needs TLC
What beautiful hotel, which needs a lot of TLC. Unfortunately during our one night stay, there was no heat nor hot water. The mattress and pillows need replacement and there is a lot of repairs needed at this place. The manager did try to assist with the heat but due to the parades was not able.
Christina
2023 年 2 月入住 1 晚
10/10 超赞
Jason
与家人出行
2023 年 2 月 11 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
The Magnolia Mansion Experience
Our stay was amazing. Loved the stunning Magnolia Mansion, it felt like it belonged to us. Very quiet and private. We were able to walk around to view the entire Mansion taking pictures without anyone bothering us. We also felt extremely safe outside the Mansion. We would love to visit again, and I highly recommend the Magnolia Mansion to others. My only critique is that it would be incredible to have a simple hot breakfast in the morning. That would be the only thing I would add, which would elevate the stay to the next level. Regardless, I truly enjoyed my stay. The Magnolia Mansion was a perfect Valentines/Mardi Gras getaway with my husband.
Jason
2023 年 2 月入住 1 晚
8/10 还可以
Scott
与家人出行
2023 年 2 月 9 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Beautiful and historic
Our stay at the Magnolia Mansion was very good. If returning to New Orleans we will gladly stay there again.
Scott
2023 年 2 月入住 2 晚
8/10 还可以
Ben
2023 年 2 月 5 日
满意:清洁度、员工和服务、住宿条件和设施
Ben
2023 年 2 月入住 1 晚
8/10 还可以
Sally
团体旅客
2023 年 1 月 20 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very beautiful property, amazing preservation of a gorgeous mansion. Slept like a baby!
Sally
2023 年 1 月入住 1 晚
8/10 还可以
Juanita
与配偶出行
2023 年 1 月 15 日
满意:清洁度、服务设施、住宿条件和设施
不满意:员工和服务
The reservation clerk doesn't seem to know what she's doing or was trying to scam my credit card. She called the day before I was to arrive and informed me that my credit card had not cleared. I informed her it was charged by my bank. Luckily, I had all my paperwork and then she was quick to assure me my room was paid for. When I arrived earlier than expected she acted as though she didn't know me and that my reservation must be under another name after just taking to me 24 hrs prior. No staff was seen when we arrived nor when we checked out. It was all self service.
Juanita
2023 年 1 月入住 1 晚
8/10 还可以
Chris
2023 年 1 月 9 日
满意:住宿条件和设施,清洁度
January stay..
We requested a queen size bed and was given an full instead so not as comfortable as expected. The heating and air was controlled for two rooms and located in hall which made a small inconvenience. But really enjoyed the quietness and relaxation of the stay.. Amenities of bed and breakfast was good except no breakfast, the advertising of bed and breakfast might need to be changed.
We will stay again if opportunity to visit New Orleans arises for us.
Chris
2023 年 1 月入住 2 晚
10/10 超赞
Yolanda
2023 年 1 月 8 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Yolanda
2023 年 1 月入住 1 晚
6/10 一般
Roberta
与配偶出行
2023 年 1 月 7 日
不满意:服务设施
It is a beautiful old mansion, but the heating/cooling system is weird, there is really no proprietor to offer information or assistance in the evenings or early mornings. It is like a mauseleum inside.
Weird music, empty and dead.
Roberta
10/10 超赞
Virgilio
与家人出行
2023 年 1 月 3 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Very happy to stay at the Magnolia Mancion . The staf was super friendly . One block from the cable car. Historic house