The property is fun since it is an old historic building, but that comes with its own quirks. Upon check-in with Jasmine, we were given one of the Napolean rooms, but it did not look like the one online. It was a very large room, but it did not have enough lighting from the light fixtures or from natural light either. The room was good enough for us, but we had bigger issues the next day without any hot water in the shower. The manager at that time, Emily, was the highlight of our stay at the Melrose mansion. She taught us how to open the front door, which we were not informed about when we checked in, and she was incredibly friendly, finding a solution to our lack of hot water. We were able to move rooms into a smaller room, the burgundy room, but this room had much better, lighting and hot water! Overall had a relatively good experience, but I would recommend trying to find the best room to stay in since it seems like each room has its own quirks. Also, depending on your room location, it is quieter based on where it is on the property from noise inside as well as outside (I recommend bringing earplugs and an eye mask). The hotel location was perfect for our needs and very walkable to the Mardi Gras parades and Frenchman Street.