I booked this hotel under the impression that it offered restaurants and a rooftop bar, but upon arrival, both were permanently closed. To make matters worse, we walked into the lobby and found that a water pipe had burst, leaving the floors soaked. We had to drag our luggage through the wet mess. Despite these issues, no one offered us an upgrade or even a partial refund for the inconveniences.
Additionally, there was no ice machine on the floors. When I raised this with Melissa at the front desk, she insisted that it was listed on the website, but I explained that I had booked this trip in April through Expedia, and at the time, the website had not been updated. Even when you Google the Troubouar Hotel, it clearly says "Permanently Closed" in bright red letters.
This experience was frustrating and far from the expectations set when booking. I would not recommend staying here.