本特利酒店允许宠物入住吗？

是的，本特利酒店允许携带狗狗和猫咪入住（总共可携带不超过 1 只宠物）。将收取每次入住 USD 100.00 的押金和每只宠物每晚 USD 25.00 的费用。还须支付 USD 100.00 的清洁费。服务类动物免费。可能存在部分限制条件，请联系住宿方了解更多信息。

本特利酒店的停车费是多少？

提供自助停车服务，收费每晚 USD 52。提供代客停车，费用：USD 75（每晚）。

何时可在本特利酒店办理入住？

开始办理入住：15:00；停止办理入住：午夜。可安排提前入住，须支付费用（取决于客房供应情况）。在限定时间内可安排延迟入住。

何时可在本特利酒店办理退房？

退房时间为正午。延迟退房会收取费用（视客房供应情况而定）。

本特利酒店的地址在哪里？

这家SPA酒店位于曼哈顿，距离纽约-普雷斯比特里 / 威尔康奈尔医学中心和中央公园不到 2 公里。而且，距离洛克观景台和中央车站不到 3 公里。到达罗斯福岛电车轨道曼哈顿站需步行 7 分钟，而莱辛顿大道 - 63 街站则需 10 分钟。

本特利酒店 - Expedia 亿客行

Q: 何时可在本特利酒店办理退房？

退房时间为 正午。延迟退房会收取费用（视客房供应情况而定）。

2/10 糟糕

Mashia

2023 年 4 月 11 日

不满意：员工和服务、服务设施、住宿条件和设施

2023 年 4 月入住 3 晚

8/10 还可以

INGRID

与配偶出行

2023 年 4 月 7 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

The view from our room was fabulous. Perfect location for visiting friends living in upper east side.

2023 年 3 月入住 2 晚

10/10 超赞

Jake

2023 年 4 月 4 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Great stay , would definitely stay again, make sure you get the junior suite

2023 年 4 月入住 2 晚

6/10 一般

ALEXANDER

2023 年 4 月 4 日

2023 年 3 月入住 5 晚

10/10 超赞

Joel，Washington

与配偶出行

2023 年 4 月 3 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Located near the Queensboro Bridge and the Roosevelt Island Tram, public transportation right outside with the buses and metro stations a few blocks away. Ritz Diner, Lunetta Pizza, and a lot of other places are nearby. Fully recommend staying at The Bentley Hotel.

2023 年 3 月入住 2 晚

8/10 还可以

ava

与家人出行, 与配偶出行

2023 年 4 月 3 日

满意：员工和服务

Overall good

2023 年 3 月入住 2 晚

10/10 超赞

Robert S

与配偶出行

2023 年 4 月 3 日

满意：清洁度、员工和服务、住宿条件和设施

It was a great stay, first time in New York. I just wish they would of had a restaurant in the hotel. The staff was great and the view was amazing. People were pleasant and we just had a blast. Poped the big question to my lady and she said yes, thanknyou New York.

2023 年 3 月入住 2 晚

8/10 还可以

James

2023 年 3 月 31 日

满意：清洁度、住宿条件和设施、客房舒适度

Quick to resolve issue

I slept very well! The bathroom is my only complaint. Caulking and the bottom of the tub aren’t top notch. I had to call about no hot water but the issue was resolved within 10 minutes of calling it in.

2023 年 3 月入住 1 晚

10/10 超赞

Vicky Lynn

商务旅客

2023 年 3 月 30 日

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

2023 年 3 月入住 1 晚

6/10 一般

Evelyn

2023 年 3 月 30 日

满意：员工和服务，清洁度

It is near the hospital which is good. There is no fridge, microwave or coffee in the room. It makes it difficult to stay more than one day

2023 年 3 月入住 1 晚

8/10 还可以

Jerome

2023 年 3 月 29 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

8/10 还可以

Kristina

2023 年 3 月 29 日

2023 年 3 月入住 3 晚

8/10 还可以

真实旅客

2023 年 3 月 27 日

满意：清洁度、员工和服务、住宿条件和设施

Nice experience, bathroom somewhat lacking

Location is great! The staff was friendly and helpful. The room was beautiful and stylish. I wish the bathroom would have had CONTER Space (not just a narrow glass shelf) to place the toiletry bag. There was rust around the bath tub drain and I did not want to step into that tub to take a shower.

2023 年 3 月入住 1 晚

6/10 一般

Tamara

与配偶出行

2023 年 3 月 27 日

满意：清洁度、员工和服务、服务设施

不满意：住宿条件和设施

Our room did not have hot water for the shower. We talked to the front desk. It was fixed. Then the following night there was no hot water again. It happened the three nights we were there. The positive, is when I went to check out they comped our breakfasts that were charged to our room. Very friendly staff.

2023 年 3 月入住 3 晚

8/10 还可以

Laura

与家人出行

2023 年 3 月 27 日

满意：清洁度、员工和服务、住宿条件和设施

Convenient and close to transportation

2023 年 3 月入住 4 晚

10/10 超赞

SANDY

与家人出行

2023 年 3 月 27 日

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

2023 年 3 月入住 1 晚

10/10 超赞

Scott

商务旅客

2023 年 3 月 25 日

满意：清洁度、员工和服务、住宿条件和设施

I was a bit anxious booking this property as the room rate was such a bargain. My King/Deluxe room was a corner room on the 14th floor overlooking the bridge and river. The room was beautiful, exceptionally clean and comfortable bed with crisp, clean sheets and bedding. Staff is friendly and helpful from check-in to check-out! I would definitely recommend this hotel for business, or pleasure travel!

10/10 超赞

Zafar，MAPLE RIDGE

2023 年 3 月 24 日

2023 年 3 月入住 2 晚

8/10 还可以

Craig

与家人出行

2023 年 3 月 24 日

满意：员工和服务，清洁度

2023 年 3 月入住 1 晚

10/10 超赞

Michael

2023 年 3 月 24 日

满意：员工和服务、服务设施、住宿条件和设施

Staff was extremely friendly and polite

2023 年 3 月入住 2 晚

8/10 还可以

craig

2023 年 3 月 22 日

2023 年 3 月入住 3 晚

4/10 很差

Ernesto

与家人出行, 商务旅客

2023 年 3 月 21 日

满意：清洁度

不满意：住宿条件和设施

2023 年 3 月入住 2 晚

4/10 很差

Katrina

与配偶出行

2023 年 3 月 20 日

不满意：清洁度、员工和服务、住宿条件和设施

We booked a room specifically for the "city view" they are so sure to highlight- only to find that the blinds were completely broken. The pull cord that should have been used to move the blinds up and down, to allow a view of the the city- the main focus of our stay- had been COMPLETELY RIPPED OFF, leaving the blinds permanently down with no way to open them. We called the front desk and asked to be moved to a different room- only to be offered a room that did not have the same view. Why would we book a city view room, which costs more, and then take a room without the view we specifically paid for? As it was 20 degrees outside on a March night, and we got in at 10:30pm, we had no other choice but to stay with the hotel room we got. We were offered free breakfast, but we booked this hotel for the view, not breakfast, and we declined. When we checked out the next morning, I made sure to make the front desk staff aware- and they seemed surprised that our experience was so poor. When I called the following day I was told by the supervisor that management is well aware that the blinds in many rooms are broken because the Bentley Hotel was used as a shelter during COVID and the damages sustained to the hotel during that time have never been fixed or updated. When the view of the city is your selling point, and you are fully aware that you are making people pay for something they won't get? That is a deceptive and underhanded way of doing business.

2023 年 3 月入住 1 晚

4/10 很差

Leonard

2023 年 3 月 18 日

满意：员工和服务

不满意：客房舒适度，住宿条件和设施

It served its purpose

The gotel served its purpose. I needed a room for thw night at the last minute. I reserved a Superior room with a queen bed and was told they upgraded me to a double. It was a 9x15 room with 2 double beda. Not an upgrade in my opinion. There was no hot water. I dont do cold showers. The front desk lady was very cordial and polite. She was a 10.

2023 年 3 月入住 1 晚

10/10 超赞

Natasha

2023 年 3 月 18 日

满意：清洁度、员工和服务、住宿条件和设施

The hotel is beautiful, modern and clean. There is a beautiful view of the city. We went out in Times Square so we were close but the action. The convenience of the parking garage is the best part. We didn’t spend a bunch of time searching for parking. We had the nicest clerk at check in. Very helpful. Bar in the lobby is a plus. Would stay again for sure.

2023 年 3 月入住 1 晚

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