We stayed at this quite modern, no-frills hotel when visiting friends who lived in The Heights (which does not abound with decent lodging). We were surprised by how pleasant and comfortable our stay was, and would certainly stay there again when we return to the area. Like many newer hotels, the rooms were small - but they were very well designed, so that all amenities and conveniences fit together well. The feeling was safe, comfortable, and surprisingly quiet for being in an active Manhattan neighborhood. Most importantly, the staff was friendly, informative, and responsive to any questions or requests. Although we were there for a personal visit, in conversation the staff informed us that many of their guests - including folks with special medical needs and even ancillary equipment - came to town to attend the neighboring Columbia University-affiliated health facilities... and the staff prided themselves on their availability to support and assist those people. Overall, it was a very comfortable and upbeat place to stay in this part of Manhattan.