Being a Hilton Hotel I was initially concerned that it would be another inner NYC hotel with no service or atmosphere. How wrong was I from the initial check in where the lady was a real pleasure, friendly and very interested in us and the check in absolutely seamless. The various concierges in the foyer couldn’t have been more willing to assist us. On arrival in our room 2520 (which was advertised as having views of the Empire State Building) we were amazed at the perfect view of one of New York’s most iconic landmarks as well as a direct view of the colourful facade of the Macy’s store on Broadway. The room was satisfactorily roomy with a large and comfy king sized bed, a sofa bed at the end, a large modern HD television, and a clean and more than adequate bathroom, plus a bar fridge, small microwave and tea and coffee making facilities. What was a surprise was a plentiful and very nice inclusive continental breakfast, with the jewel in the crown being each evening having 2 complimentary drinks plus snacks in the dining area - was not expecting that but pleasantly received. The hotel being on W37th Street is very close to Times Square, virtually on Broadway, and a short walk to 34th Street Subway Station, plus an easy stroll to most significant NYC features. The entire staff from the check in staff, to dining area staff, & most importantly the cleaners, and the concierges were very very friendly which was greatly appreciated. Thanks Embassy Suites for making our stay great!