I’ve stayed at most five-star hotels in Manhattan, and the Equinox is by far my favorite. Not only is it a pristine, clean hotel with light, airy vibes, but the staff is absolutely incredible!
Starting with Andy and Mike, they always remember me when I check in. They come out quickly to take my car and luggage to the room. Andy and Mike are truly amazing, and they are one of the main reasons I stay at the Equinox. Dan, who checked me in, made me feel so welcomed! I requested drinks to be sent over to the room, and they arrived within 10 minutes—so fast!
As I checked out, Dan made me feel like family by walking me to the elevator. He goes out of his way to help accommodate you; I asked for a later check-out, and he made it happen. Overall, my experience at the Equinox has been exceptional, and I highly recommend it to anyone looking for a top-notch stay in Manhattan.