Nice, friendly hotel. Perfectly situated right near Grand Central Station so you could get anywhere from there easily. Cute Irish bar as part of the property. Our only complaints were two…. first, they totally forgot about our room service breakfast we checked outside our door at the time it was supposed to arrive, 7:45 AM, and no one had even picked up the order form off the door knob. They told us that was the preferred way to place the order. To their credit, once we complained, we got our breakfast within about 10 minutes. Second complaint was that we had to go through asking about three different times to get any washcloths! They finally admitted they don’t like to give washcloths because people get makeup on them and that’s hard to wash off.. But by giving no wash clothes, we were forced to use the hand towel as a washcloth and then make up got on those anyway and then we had no hand towels. Very, very stingy with the towels. However, having said all that, we would still stay there again as it’s benefits overcame these complaints.