2/10 糟糕
xiao yun
与配偶出行
2025 年 5 月 1 日
不满意:员工和服务、服务设施、住宿条件和设施
First time staying here! There is no toothpaste and toothbrush! There are no disposable slippers! When we checked in, we asked the front desk for them! They always said tomorrow! The next day I asked them again and they still said tomorrow! There are no plastic bags in the trash can in the room and the trash can in the toilet. I can't understand it! There is no bathtub! Only standing shower! When I checked out, I forgot to hang my coat in the closet! An hour later, when I went back to look for it! The front desk went up to the room with me! But my coat was not in the closet! There was a lady cleaning inside at the time! The front desk was not very proactive in helping me look for it! I think this needs to be improved! Because I lost something in your hotel! You just stood outside the door and let me find it myself! I don't understand! I won't come again! Thank you
xiao yun
2025 年 4 月入住 3 晚