Really great location if you want east side. Why I didn't give it 5 stars are really just nit picky things. The first room we had was a junior suite (we were traveling initially with 3, but my son couldn't come). These rooms are all located right by the stairwell, the ice machine, the housekeeping room and the elevators. Noisy, in my opinion. That said - I am a bit of a crazy person about noise. I hate it. But, with the A/C running, it helped. No baths in those rooms, so we asked to be moved to a room with a bathtub. They accommodated (no money back because we had pre-paid, which we obviously understood). We moved down the hall. Nice room, just a bit smaller. Here is where the 4 stars comes into play. The bathtub, while nice, is poorly tiled (my dad is a contractor and we've renovated bathrooms, so this stuff annoys me) - your neck, if trying to lie down, sits at an awkward 90 degree angle, so not very relaxing (oh the irony!). And, late at night, the club/bar next door had music going late into the evenings. So, we moved from one type of noise to another type. Again, the A/C running helped. Little things like the to go coffee lid not fitting the coffee cup just made it a bit cheap feeling. And, thankfully, I didn't pick it up and drink - or else I would've been burned. No bottled water - which I am a fan of - just had to go to work out room a floor down for filtered water. Lastly, no actual TV that airs local channels or direct tv. Only streaming - Netflix or Youtube.