It was nice. Bed's super comfortable. The door men George and Louis were very nice and personable.
There was no coffee available in the rooms. They would bring a coffee machine upon request. However they do have a coffee shop on the first floor. Also staying in a suite we were given only 2 bottles of water for a 3 day stay. Overall great location.
Andrew
2025 年 5 月入住 3 晚
10/10
Perfect “palace” to stay while in NYC. Fantastic location. Clean. Elevated.
Mary
2025 年 5 月入住 3 晚
2/10
been going here for years very disappointed no coffee in rooms, ask for coffee they want to sell you a pot!!!!!!! ridiculous! to much friction should be being served @ gym in morning
Nardino
2025 年 5 月入住 1 晚
10/10
Always a great hotel at a fair price.
David
2025 年 5 月入住 1 晚
10/10
A well-preserved historical site now an oasis within the bustling city surrounding it. We were welcomed by all staff, allowing us a refuge of peace once we entered our Cathedral view room and dropped onto the luxurious king bed. And room service to boot!
Jeri
2025 年 5 月入住 6 晚
10/10
Food service and room of the Villiard Restaurant was not good.
Everything else I really liked!
Monica
2025 年 5 月入住 1 晚
10/10
Magnifico! The Golden Room is one of the most beautiful bars I’ve been to.
Todd
2025 年 5 月入住 3 晚
10/10
Ubicación perfecta, justo detrás de st. Patrick y cerca de todo.
JUAN PABLO
2025 年 3 月入住 3 晚
8/10
The mother’s day brunch was no where near a brunch. And the way to pull some shenanigans with the bill no one wanted to help me so I just paid it awful service.
Mario
2025 年 5 月入住 1 晚
6/10
This seems to be the first hotel that charges for internet and wifi
Se Gye
2025 年 5 月入住 3 晚
10/10
Staying at Lotte New York is like stepping into a living piece of NY history. The mansion’s Gilded Age architecture is stunning, and the blend of old-world charm with modern comfort is intentional.
Every corner of the hotel felt thoughtfully preserved. Beneath the ornate ceilings in the restaurant Villard, one can enjoy brunch while appreciating the architecture, history, and timeless elegance found here. This is for the “favorites” list.
Erika
2025 年 5 月入住 1 晚
6/10
The toilet in the room was running, they fixed whilst I was gone, there was no temperature control in the room and the light control was hard to find there was a hardware store dimmer to control the bedside lamps. The hairdryer has cords showing through a broken part of the handle, a fire harzard. The hotel lost its glam.
Donald
2025 年 5 月入住 1 晚
8/10
Tolle Lage. Sehr nettes Personal. Bequeme Betten. Leider noch Teppichböden.
Adrianna
2025 年 4 月入住 9 晚
10/10
Good
Cassandra
2025 年 3 月入住 2 晚
10/10
Good Service. Excellent Room. Great Location.
Esteban
2025 年 4 月入住 3 晚
6/10
risa
2025 年 5 月入住 2 晚
10/10
Wonderful classic bones, showing some age but really a great spot overall.
Tom
2025 年 5 月入住 2 晚
10/10
Jennifer
2025 年 2 月入住 1 晚
4/10
They charged me for a room upgrade, they don’t have coffee makers in the room (even cheap hotels have that amenity), WiFi and television was terrible, they don’t explain any of the benefits of the hotel area i booked at check in. I wouldn’t stay here again
Sasha
2025 年 4 月入住 4 晚
10/10
Excellent
YVES ALEJANDRO NOVOA
2025 年 4 月入住 5 晚
10/10
Bonjour.
il y a eu un petit problème à l'arrivée, ils ne trouvaient pas notre réservation mais tout a fini par s'arranger.
une petite anecdote, un bagagiste nous "demandé" 5$ pour déposer une valise et deux sacs du taxi à la réception...
L'hôtel est très bien placé.