The staff in this hotel have terrible service, bad attitude and very irresponsible.
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2023 年 4 月入住 1 晚
6/10 一般
Lici
与家人出行, 团体旅客
2023 年 4 月 1 日
满意:员工和服务,清洁度
不满意:服务设施
Hotel service was good, we saw the beautiful night view from the roof. We were arranged to the fourth floor, low floor. We can see other Asian in the same floor but no other race, I don’t feel good about that. Hotel has no hot water and no microwave, I need to go downstairs to the 3rd floor to get some water. No free breakfast. The room is small especially the bathroom! But this is New York I can’t complain that.
Lici
2023 年 3 月入住 1 晚
8/10 还可以
Jingwen
2023 年 1 月 6 日
满意:清洁度、员工和服务、住宿条件和设施
Good I think
Jingwen
4/10 很差
Huang
2022 年 9 月 26 日
Huang
2022 年 9 月入住 7 晚
2/10 糟糕
Jose
团体旅客
2025 年 5 月 26 日
不满意:服务设施,清洁度
Never got resolved for the property renting a room that does not exist , worse i even paid more for the nonexistent room
Jose
2025 年 5 月入住 2 晚
2/10 糟糕
April
与家人出行
2025 年 5 月 26 日
不满意:清洁度、服务设施、住宿条件和设施
Started out requesting high floor. But of course it’s never promised and got the 11th floor out of 30 and he acted like he was doing me a favor. Great view of the building next door. Windows and walls super thin. Could hear anyone and everyone. Ac stopped working the 1st day. Was sooo hot but couldn’t move rooms. Had to keep “fixing it”. Room had so many cracks and broken things. Shade over the window was in shreds on the sides. Toilet had cracks on the top, shower had cracks in the floor. Lamp was broken. Outlets had broken covers. For paying &”$700 for 2 days this is not what you would expect. About an hour after we checked in room service knocked on the door once then just walked in and acted surprised that we were in the room. Very odd. Asked the front desk but of course they didn’t have a clue. Not even 2 hours later someone was banging on our door telling room service but by the time we for to the door they were gone. But of course they would not resolve anything because we booked through Expedia. We will never stay here again. Expedia needs to do something about this!!
April
2025 年 5 月入住 2 晚
10/10 超赞
Amey
与家人出行
2025 年 5 月 26 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
THE STAFF AT THE HOTEL WAS PHENOMENAL. ESPECIALLY CRYSTAL AND RACHID. THEY WERE VERY HELPFUL
Amey
2025 年 5 月入住 2 晚
10/10 超赞
Marsha
与家人出行
2025 年 5 月 25 日
满意:清洁度、服务设施、住宿条件和设施
This is our 5th timing staying here and won’t be our last. The staff is great and the location is close to everything you would want to do in NYC. Can’t wait to come back!
Marsha
2025 年 5 月入住 2 晚
10/10 超赞
Courtney
2025 年 5 月 25 日
满意:清洁度、服务设施、住宿条件和设施
Great Hotel. We were happy with the property and location. Super clean and staff was friendly. Rooms were small, but that was no surprise and exactly what we expected in NYC. Would definitely stay here again.
Courtney
2025 年 5 月入住 4 晚
10/10 超赞
Johannes
与配偶出行
2025 年 5 月 25 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Vriendelijk behulpzaam personeel
Johannes
2025 年 5 月入住 5 晚
4/10 很差
Yaqun
与家人出行
2025 年 5 月 24 日
不满意:清洁度、服务设施、住宿条件和设施
Room size is small for two people
Yaqun
2025 年 5 月入住 4 晚
8/10 还可以
Stephanie
与家人出行
2025 年 5 月 22 日
满意:住宿条件和设施,清洁度
Great location next to Penn Station
Stephanie
2025 年 5 月入住 4 晚
6/10 一般
Ajeenah
2025 年 5 月 21 日
满意:员工和服务,清洁度
不满意:住宿条件和设施
My overall day was OK. The only thing that I didn’t appreciate was being charged for two waters after me and my daughter was stuck in the elevator for five minutes.
Ajeenah
2025 年 5 月入住 3 晚
8/10 还可以
jocelyn
商务旅客
2025 年 5 月 21 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The staff was incredibly friendly and helpful and the housekeeping was also excellent!