When I arrived at the hotel, there were homeless people in front of the entrance, which made me feel unsafe. The check-in process was quick, but when I got to my room, I noticed several hairs on the bed from previous guests. This made me question whether the sheets had been properly changed or cleaned. The next morning, when I went to take a shower, there was no hot water, and I had to shower with freezing cold water. In the elevator, there was a sign apologizing and stating that the hotel was undergoing maintenance, which supposedly explained the lack of hot water.