Hotel Review
Our stay at [Hotel Name] was a mixed experience, starting off rocky but improving over time. We arrived with a confirmed, prepaid reservation, only to be told that our room wasn’t ready. Despite arriving at the designated check-in time, we were left waiting in the lobby for an hour while they flipped a room for us. To make matters worse, it became clear that some of the clientele were paying by the hour, which was not at all what we expected.
Frustrated, we had to involve Expedia to get our reservation properly sorted. Once that was handled, however, the staff made a concerted effort to turn things around. Over the course of our three-day stay, the proprietors were accommodating and very responsive, going out of their way to make up for the rough start.
The hotel’s biggest advantage is its location—it’s extremely convenient and well-connected to public transit. A great variety of shops, dining options, and essential services are within a short walking distance, making it a practical choice for travelers who want easy access to everything.
By the end of our stay, we felt that the efforts to rectify the initial mishap were genuine, and we decided to give the property one more chance before making a final decision about returning in the future. If they can smooth out the check-in process and maintain the level of service we experienced after the first day, it could be a solid option.