我忘记拿走两件衣服 打电话给lost and found 竟然说没有。。衣服自己丢了?
我忘记拿走两件衣服 打电话给lost and found 竟然说没有。。衣服自己丢了?
我忘记拿走两件衣服 打电话给lost and found 竟然说没有。。衣服自己丢了?
Cathy
2017 年 11 月入住 6 晚
6/10 一般
Heather
与家人出行
2025 年 5 月 10 日
满意:员工和服务
不满意:住宿条件和设施
We stayed in two different rooms at this hotel over 5 days - a King Corner room and a Double Queen. The hotel had exceptionally large rooms, it was generally clean, the beds were comfortable and the staff was helpful. The condition of the property and rooms wasn’t great. The elevator security was disabled so anyone could walk in off the street and go up the elevator to any floor. Our first room had lighting that didn’t work in both the room and bathroom. The second room was missing light fixtures with the holes covered with tape. The carpet was coming up at a seam and was duct taped down. The ceiling over the tub was bowed and cracked from a water leak. The charging panel in the desk had exposed wires. The AC in both rooms was unreliable. We would not choose to stay here again even though the price was reasonable and the location was very convenient to GCT.
Heather
2025 年 5 月入住 2 晚
10/10 超赞
Byron
2025 年 5 月 9 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Prime location near Grand Central, with spacious rooms, comfortable beds and helpful and nice staff.
Byron
2025 年 5 月入住 5 晚
6/10 一般
Lyka
与家人及幼儿出行, 与家人出行
2025 年 5 月 9 日
不满意:员工和服务、服务设施、住宿条件和设施
The AC is weak
Lyka
2025 年 4 月入住 4 晚
10/10 超赞
Suzanne
2025 年 5 月 8 日
满意:清洁度、员工和服务、住宿条件和设施
Such a nice staff and loved the room!
Suzanne
2025 年 5 月入住 5 晚
10/10 超赞
Vanessa
2025 年 5 月 7 日
满意:住宿条件和设施,员工和服务
Wir können das Hotel zu 100% weiter empfehlen.Das Zimmer war riesig das Bett sehr bequem und das Bad modern .
Alles war zu unserer Zufriedenheit.
In der Nähe ist die Grans Central Station von dort aus kommt man überall hin .
Zu Guss ist auch alles gut zu erreichen.
Vanessa
2025 年 5 月入住 6 晚
8/10 还可以
Edgar
与配偶出行
2025 年 5 月 6 日
满意:清洁度、员工和服务、住宿条件和设施
不满意:服务设施
Good location near Grand Central Terminal and many sights.
The room seemed light on amenities .. no coffee maker, only one drinking cup in the room and it was a paper coffee cup (one cup for the entire stay).
Front desk service was uneven, with only one person able to issue room keys ... if she was away, you had to wait.
Edgar
2025 年 5 月入住 4 晚
4/10 很差
Santiago
与家人出行
2025 年 5 月 5 日
满意:员工和服务
Our first room had a broken ac, we returned to our room late at night and were not given another room until the next day. They did prop open a window but it did not fix the issue of the room being around 80-85 degrees. I’ve reached out to the manager for a resolution.
Santiago
2025 年 5 月入住 1 晚
8/10 还可以
Louisa
2025 年 5 月 4 日
满意:清洁度、员工和服务、住宿条件和设施
It was a nice hotel in the Murray Hill neighborhood which is where we wanted to stay.
Louisa
2025 年 3 月入住 3 晚
8/10 还可以
Melanie,Portland
2025 年 5 月 2 日
满意:员工和服务,清洁度
Such a great price for a convenient location. Friendly staff, great big room with comfortable bed. Easy access to the subway and Broadway shows.
Melanie
2025 年 1 月入住 3 晚
6/10 一般
Brandon
与配偶出行
2025 年 5 月 2 日
不满意:住宿条件和设施,服务设施
Our room had decent views and was nice enough. It didn't have any hand soap in the bathroom and we were told it was "on back order". The bed was pretty comfy. The rest of the hotel had a smell to it though, as if there was a restaurant inside every hallway and elevator. Ok stay overall
Brandon
2025 年 4 月入住 1 晚
10/10 超赞
Edwin
与家人出行
2025 年 5 月 2 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very clean and staff was excellent..Close to subway.
Edwin
2025 年 4 月入住 4 晚
10/10 超赞
JOANNE BYRNE THOMAS
2025 年 5 月 1 日
满意:清洁度、员工和服务、住宿条件和设施
Convenient location for what I needed
Room bigger than expected
JOANNE BYRNE THOMAS
2025 年 4 月入住 5 晚
10/10 超赞
Reshma
与配偶出行
2025 年 5 月 1 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Tuscany was very quiet,there a beautiful view of the empire state byilding from my room. No bugs around, and the room was cleaned everyday. Great location if you want to use the subway a lot. Our bed felt very soft tho,as if it needed a new mattress but overall it was a great experience
Reshma
2025 年 4 月入住 5 晚
8/10 还可以
Jeffrey
与家人出行
2025 年 5 月 1 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We had a great stay
Large rooms convenient locations no problems at all
Thanks
Jeffrey
2025 年 4 月入住 4 晚
10/10 超赞
Mark
与配偶出行
2025 年 5 月 1 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great spot
Mark
2025 年 4 月入住 2 晚
4/10 很差
robin
商务旅客
2025 年 4 月 30 日
满意:清洁度
不满意:员工和服务、服务设施、住宿条件和设施
I HAVE BEEN STAYING AT THE TUSCANY FOR 25 YEARS. THIS WAS MY FIRSAT STAY AS LUXURBAN. THEY WERE NOT PREPARED TO BE OPEN. THERE WERE NO CUPS IN THE ROOM. WHEN I ASKED FOR ONE THEY SAID NO, THEY DIDN'T HAVE ANY????? THERE WAS NO PHONE IN THE ROOM. WHEN I TOLD THEM AT THE FRONT DESK THEY SAID " YEAH, WE KNOW, THE PHONES DON'T WORK YET". THE FRONT DESK STAFF WAS DRESSED IN SWEATS AND THEY WERE TOTALLY DISINTERESTED IN BEING THERE. THEY WERE RUDE, DISMISSIVE, AND COULD CARE LESS ABOUT THEIR JOBS OR THE GUESTS. THERE WAS MOLD ON THE CEILING IN THE SHOWER AND THE LOCK ON THE DOOR DID NOT WORK! AND I WAS PAYING FOR A SUITE!!!!! AFTER ALL THESE YEARS IT APPEARS TO BE TIME TO FIND A NEW HOTEL.
robin
2025 年 4 月入住 3 晚
10/10 超赞
Jose Luis
与配偶出行
2025 年 4 月 29 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
It was close enough to walk everywhere. If we needed to take the subway the grand central was 5 minutes away. We would always come back to a clean room with fresh towels
Jose Luis
2025 年 4 月入住 5 晚
10/10 超赞
Fatima-Zahrae
2025 年 4 月 28 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
It was nice except that they charged me $3 for leaving my bag at the reception because I had to check out very early in the morning to make it to my meeting.
Fatima-Zahrae
2025 年 4 月入住 1 晚
8/10 还可以
Louise
团体旅客
2025 年 4 月 26 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Lovely room with a view of the Chrysler building, although the windows were very dirty so couldn’t get a photo.
Despite hanging towels up, they were replaced every day but not the full compliment of a large and small towel per person, so by the last day we had a hand towel each to shower with!
The bed was really comfortable and the area is more peaceful than nearer to Times Square.
Reception were really helpful, providing items when asked for and stored our bags for free on the last day.
This hotel would be great for couples/friends, not young children due to having to walk several blocks to nearest subway station.
Would stay here again.
Louise
2025 年 4 月入住 4 晚
6/10 一般
Cameron
2025 年 4 月 25 日
满意:员工和服务,清洁度
不满意:服务设施
They had no soap due to back order the first 2 nights of my stay, only provided one small tube of shampoo. Otherwise okay property with large room but likely won’t return
Cameron
2025 年 4 月入住 3 晚
8/10 还可以
Mayte
2025 年 4 月 23 日
满意:清洁度、员工和服务、住宿条件和设施
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Mayte
2025 年 4 月入住 4 晚
10/10 超赞
Melanie Love
与家人出行
2025 年 4 月 22 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The room was really pretty, we had a good view of the Chrysler building. But the best thing was the proximity to grand central terminal. Very easy to get around. Also some good food options very near by. Walking distance to Empire State Building and very easy walk to summit one Vanderbilt. There was a restaurant downstairs as well and the bartender made us delicious mocktails. Staff was courteous. They held our bags so we could explore before check in the first day and allowed us a late check out so we didn’t have to cart our things around then as well.