according to night shift manager explanation "Hilton" online booking system has fail so there is no way to checking in and verify people has already booked the room.
We wait 3~ 4 hours in the lobby till 1am morning. Magically bus driver helps him fixed the server at hotel end~ we really wonder the night shift manager's capability...
Yi ru
2024 年 10 月入住 1 晚
8/10 还可以
An Chi
与家人出行
2024 年 7 月 24 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Suttle bus sometimes skips P4. I'm not sure if it needs reservation.
An Chi
2024 年 7 月入住 2 晚
8/10 还可以
Bing
2024 年 5 月 26 日
满意:清洁度、员工和服务、住宿条件和设施
clean and quiet
Bing
2024 年 5 月入住 1 晚
4/10 很差
Anda
2024 年 3 月 16 日
满意:住宿条件和设施
不满意:员工和服务
its ok soso
Anda
2024 年 3 月入住 1 晚
4/10 很差
JIANBIN
商务旅客
2024 年 1 月 26 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
This is the worst hotel among the more than 20 I have stayed in this year. The environment is very poor, no one clears the snow, the wires are hanging down, and the parking fee is very expensive.
JIANBIN
2024 年 1 月入住 1 晚
10/10 超赞
PEIFENG
2023 年 11 月 15 日
PEIFENG
2023 年 11 月入住 1 晚
2/10 糟糕
Kam kuen
与家人出行
2023 年 9 月 16 日
不满意:客房舒适度,员工和服务
停車場不的車位不夠
Kam kuen
2023 年 9 月入住 1 晚
8/10 还可以
Jeng Teck
与家人及幼儿出行
2023 年 8 月 5 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Free parking, very near to EWR, big mall is right beside and reasonable price. Will come bk again
Jeng Teck
2023 年 7 月入住 2 晚
2/10 糟糕
Allison
与配偶出行
2025 年 5 月 5 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
The staff were extremely unfriendly, there was NO parking. We had to park at the restaurant next to the hotel. NEVER again staying here again, i do not recommend it again. The holiday inn by the airport is way better than this hotel.
Allison
2025 年 5 月入住 1 晚
10/10 超赞
marcelo
与家人出行
2025 年 5 月 2 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Good place and location.
marcelo
2025 年 4 月入住 1 晚
8/10 还可以
James
2025 年 4 月 30 日
满意:住宿条件和设施
Shuttle bus never turned up waited 90 mins on arrival but excellent on way back to airport was our only complaint otherwise great location
James
2025 年 4 月入住 1 晚
10/10 超赞
Driss
2025 年 4 月 29 日
A great Service
Driss
2025 年 4 月入住 1 晚
2/10 糟糕
Kristoffer
与配偶出行
2025 年 4 月 27 日
不满意:员工和服务,清洁度
Cleanliness was poor with stains on towels and long hairs all over the bathroom. The staff did not seem interested at all, as if they didn’t want to be there. Often queues at reception while no staff member was present.
Kristoffer
2025 年 4 月入住 1 晚
4/10 很差
Anilkumar
与家人及幼儿出行, 与家人出行
2025 年 4 月 27 日
满意:员工和服务,清洁度
不满意:住宿条件和设施
Bathroom tub had dent at bottom, wher water was always retained. Dues to the bad shape of tub and water the tub was very slippery. My wife fell in the tub while showering, hurting her elbow. Didn't expect such basic level problems.
Anilkumar
2025 年 4 月入住 2 晚
8/10 还可以
mahmoud
2025 年 4 月 21 日
满意:清洁度、员工和服务、住宿条件和设施
Good
mahmoud
2025 年 4 月入住 5 晚
2/10 糟糕
Rocio
团体旅客
2025 年 4 月 21 日
不满意:员工和服务、服务设施、住宿条件和设施
Rocio
2025 年 4 月入住 4 晚
10/10 超赞
Manjit
2025 年 4 月 18 日
满意:清洁度、员工和服务、住宿条件和设施
Good
Manjit
2025 年 3 月入住 3 晚
8/10 还可以
Kwaku
与配偶出行
2025 年 4 月 16 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
How close to the airport was my favorite about the place
Kwaku
2025 年 4 月入住 1 晚
10/10 超赞
Paul
2025 年 4 月 16 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great
Paul
2025 年 4 月入住 3 晚
8/10 还可以
Melinda
2025 年 4 月 14 日
满意:住宿条件和设施,清洁度
Booked thru expedia and then changed thendate. The hotel could not get thenreservation to go thru to the new date via expedias card. The night clerk did not know her hotel code . We were given a number that was discontinued . The night clerk was visibly unhappy and annoyed as she also had to try to anser other calls coming in. She was by herself and could have used help. Front desk understaffed.
Melinda
2025 年 4 月入住 1 晚
8/10 还可以
LORILEE
与配偶出行
2025 年 4 月 12 日
满意:清洁度、服务设施、住宿条件和设施
We booked this property because it advertised a shuttle to the cruise terminal. What it did not state was that it only serviced the New Jersey cruise terminal not Brooklyn which is where our cruise left from.
LORILEE
2025 年 3 月入住 1 晚
10/10 超赞
Paula
2025 年 4 月 12 日
Paula
2025 年 3 月入住 1 晚
10/10 超赞
Andre
与配偶出行
2025 年 4 月 10 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
my stay was very pleasant the staff was very good an nice, the area is quiet and peaceful.
Andre
2025 年 4 月入住 1 晚
10/10 超赞
Jeffrey
带宠物出行, 与配偶出行
2025 年 4 月 9 日
满意:清洁度、员工和服务、服务设施
No hot water! Other than that, the place was great. Same breakfast every morning. So, you'll have to switch up.