It was probably the worst motel we've ever stayed in. Loud music playing past midnight. The room smelt of vomit. The bed was squeaky and extremely uncomfortable. The pillows were too soft and felt empty. The sensor lights in the female bathroom and along the corridor did not work. So we had to use our phone light each time we go to the toilet. The room was big, but there was no mini fridge, no kettle nor tea/coffee provided. Very disappointing.
June
2025 年 3 月入住 1 晚
6/10 一般
Erin
2025 年 3 月 21 日
满意:员工和服务
不满意:清洁度、住宿条件和设施、客房舒适度
Review of current room product cleanliness
Check in was great.
Greeting by bright bubbly staff who are super helpful.
- Room overall was not up to hygiene standard.
The cushions was dirty and digusting, with stains on them representing they hadnt cleaned.
- The bed linin also had black stains on them and in them additionally there was a blood stain on the doona.
- The bed itself was two single beds put together to make a larger one.
The room was advertised as queen. Being the two singles together do make a queen this is not the impression of a queen size bed we had booked in mind.
- Under the bed was disgusting. Clearly the two single beds havent been moved to clean under it. There was cut nails under the bed, loads of dust.
- The curtains also had what looked like to be snot.
All in all for needing a place to rest your head, it is okay.
For hygiene purposes it did not feel like the cleanest place.
Erin
2025 年 3 月入住 1 晚
6/10 一般
graeme
2025 年 2 月 20 日
graeme
2025 年 2 月入住 1 晚
4/10 很差
James
2025 年 2 月 14 日
James
2025 年 2 月入住 1 晚
10/10 超赞
John
2025 年 1 月 30 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great pub hotel, one of the best in Newcastle.
John
2025 年 1 月入住 1 晚
10/10 超赞
Murray
2025 年 1 月 13 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
live music
Murray
2024 年 12 月入住 1 晚
4/10 很差
Remi
2025 年 1 月 13 日
满意:员工和服务
不满意:住宿条件和设施
Remi
2025 年 1 月入住 2 晚
10/10 超赞
James
与家人出行
2025 年 1 月 12 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Motorbike ok.
Nice atmosphere and location. Just shame no fan operational. Little bit hot and stuffy until open windows and door for a while.
Some old fashion entertainment.
James
2025 年 1 月入住 1 晚
4/10 很差
Tilak
2025 年 1 月 6 日
满意:员工和服务
不满意:住宿条件和设施,清洁度
Staff were great and friendly but room was not good
Tilak
2025 年 1 月入住 1 晚
4/10 很差
leon
团体旅客
2025 年 1 月 6 日
不满意:住宿条件和设施,服务设施
To be blunt you get what you pay for and the room is cheap so keep that in mind.
I had the king size suite king size bed. 2 single beds pushed together does not make it king size im average 6ft and my feet hang over the edge, no aircon just a fan from the 80s that doesnt do anything or move any air a window opens only slightly with no flt screen so bug city when open. No fridge they have a kettle and 2 cups but no coffee or spoons, the glasses in the batheroom had not been cleaned from the last guest. Pretty awful and cheap but you get what you pay for, in this day and age spend $1000 put in a new fan and tv and fridge and the rest can be forgiven.
leon
2025 年 1 月入住 2 晚
6/10 一般
Anthony
2024 年 12 月 15 日
满意:员工和服务,清洁度
Anthony
2024 年 12 月入住 1 晚
4/10 很差
Teresa
与家人出行
2024 年 12 月 15 日
满意:员工和服务,清洁度
不满意:住宿条件和设施,服务设施
The staff were amazing, but no air conditioning upstairs where the rooms were and was like a sauna it was a 30* degree day plus our fan in our room didn’t work properly it was just on slow motion so it was very uncomfortable trying to get ready to go downstairs to the pub to a function
We couldn’t sleep because it was very uncomfortable way to hot
Plus soap should be provided in the bathroom for washing hands
Teresa
2024 年 12 月入住 1 晚
2/10 糟糕
Samuel
2024 年 12 月 8 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Room is not as advertised. Boiling hot and the airconditioner does not work, bathrooms are communal and the fan does not work.
Samuel
2024 年 12 月入住 2 晚
6/10 一般
Zia
与配偶出行
2024 年 12 月 7 日
满意:员工和服务
Basic accomdation in central Newcastle. Shared bathroom is fine. For one night it is fine for travellers. The pub downstairs is convenient. Plenty of street parking.
Zia
2024 年 12 月入住 1 晚
6/10 一般
Gavin
商务旅客
2024 年 12 月 2 日
满意:清洁度、员工和服务、服务设施
Rooms could use an air conditioner
Gavin
2024 年 11 月入住 2 晚
4/10 很差
真实旅客
2024 年 12 月 2 日
满意:员工和服务
不满意:清洁度、住宿条件和设施、客房舒适度
Very average - unfortunately. The second room we booked had such a bad smell - not sure if it was vomit or smoke we had to change rooms - v happy the staff could accommodate this!
真实旅客
2024 年 11 月入住 1 晚
8/10 还可以
Lorraine
与配偶出行
2024 年 11 月 27 日
满意:清洁度、员工和服务、住宿条件和设施
The rooms were clean and comfortable however we booked two separate rooms. One room was located on the corner of the building on a intersection. The noise from the road was a little more than expected. There was a constant noise in the background which we could not determine where it was coming from. I asked my friend if he wanted to swap rooms but he stuck it out. The other room was not as noisy. The shared bathrooms could do with some upgrade. There is no soap dispenser near the hand basins so going to the toilet and no soap to wash hands was disappointing. The shower facility was good but would benefit from a small shelf or wooden stand to put your clean clothes on and your personal items while in the shower. Overall the facilities were great for what we required. I would imagine that most people would not be staying at the facility for multiple days (we were there for 5 days. The staff cleaning the rooms were great. I asked for clean towels on day 3 and the staff were more than accommodating to provide what I required - the staff member even asked was there anything else he could get me. All in all I enjoyed the stay as I have never stayed in hotel/pub accommodation before it was a new experience. All the staff I interacted with were fabulous. Well done crew.
Lorraine
2024 年 11 月入住 5 晚
6/10 一般
Annette
与配偶出行
2024 年 11 月 26 日
满意:员工和服务
不满意:清洁度、服务设施、住宿条件和设施
Shower and bath were not clean, bedding old.
Annette
2024 年 11 月入住 1 晚
8/10 还可以
Sarah
2024 年 11 月 15 日
…
Sarah
2024 年 11 月入住 1 晚
8/10 还可以
Paige
2024 年 11 月 12 日
Paige
2024 年 11 月入住 3 晚
10/10 超赞
MANASA
团体旅客, 商务旅客
2024 年 11 月 3 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Cleanliness and quietness
MANASA
2024 年 11 月入住 1 晚
8/10 还可以
Colin
2024 年 10 月 21 日
满意:清洁度、员工和服务、住宿条件和设施
Didn't stay for the night as we could not find a close parking space. Main problem is with Wotif, who did not give detailed specifics; culminating in a non-refund. The General Roberts Hotel looked good, from the photos, which is why we chose it for a one night stay. Will not use Wotif again. When I phoned the Hotel to cancel the room, staff were friendly and understanding. Above ratings based on photos and what the property looked like as we drove nearby.
Colin
2024 年 10 月入住 1 晚
6/10 一般
Grant
商务旅客
2024 年 10 月 17 日
满意:员工和服务,清洁度
Good value - I heard the pub music till midnight and some traffic noise in the morning so not the quietest location. Staff were great and pub is nice place to hang out. There is nothing in the room other than a bed and sink.