This is my 3rd time staying here. I have been really pleased until this time. It wasn't clean. The entry and stairways really needed to be vacuumed.
Jason
2025 年 5 月入住 2 晚
10/10 超赞
Marla
2025 年 5 月 4 日
满意:住宿条件和设施,服务设施
Great place great workers
Marla
2025 年 5 月入住 1 晚
10/10 超赞
Mark
2025 年 5 月 4 日
满意:清洁度、员工和服务、住宿条件和设施
Nice place!
Mark
2025 年 4 月入住 1 晚
6/10 一般
Randi
2025 年 5 月 3 日
满意:住宿条件和设施,清洁度
不满意:员工和服务
We booked through Expedia. Replied and confirmed that we had a dog. Hotel said they didn't get the information from Expedia. A pet friendly room was not available at the rate on Expedia. Had to change from two queens to one king and pay more. Manager would not honor Expedia pricing.
Randi
2025 年 5 月入住 1 晚
10/10 超赞
Shari Lynn
与家人出行, 带宠物出行
2025 年 4 月 24 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We have stayed here previously when visiting family in Newcastle. Convenient. Clean. Good restaurant.
Shari Lynn
2025 年 4 月入住 1 晚
6/10 一般
Gary W
2025 年 4 月 19 日
满意:员工和服务
Gary W
2025 年 4 月入住 2 晚
10/10 超赞
brian
与家人出行
2025 年 4 月 7 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
IT WAS GREAT
brian
2025 年 4 月入住 2 晚
10/10 超赞
Cara
2025 年 4 月 6 日
满意:住宿条件和设施,清洁度
不满意:员工和服务
Staff didn’t respect my preference in payment method
Cara
2025 年 4 月入住 1 晚
10/10 超赞
Marianne
与配偶出行
2025 年 3 月 24 日
满意:服务设施,清洁度
Friendly ladies at the front desk. Attached restaurant offered wonderful, tasty entrees.
Marianne
2025 年 3 月入住 1 晚
8/10 还可以
Cindy
2025 年 3 月 17 日
满意:清洁度、员工和服务、住宿条件和设施
The breakfast was good.
Cindy
2025 年 3 月入住 1 晚
10/10 超赞
Amanda
与家人出行
2025 年 3 月 17 日
满意:清洁度、员工和服务、住宿条件和设施
Great location, everyone we came into contact was amazing and helpful. Other plus they have a pool, breakfast was great as well. Will for sure be staying again since my momma lives in town.
Amanda
2025 年 3 月入住 2 晚
10/10 超赞
Stephanie
2025 年 3 月 7 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Quick stay, restaurant on property was convenient
Stephanie
2025 年 3 月入住 1 晚
6/10 一般
Stephen
与配偶出行, 商务旅客
2025 年 3 月 6 日
满意:员工和服务,清洁度
Carpet was wet, noise at pool until midnight, heating did not work, lights in the room did not work. Average at best. the breakfast was good.
Stephen
2025 年 3 月入住 1 晚
8/10 还可以
Molly
2025 年 2 月 22 日
满意:员工和服务,清洁度
Molly
2025 年 2 月入住 2 晚
4/10 很差
真实旅客
与家人出行
2025 年 2 月 18 日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Disappointed to say the very least!!!
We recently stayed in Newcastle for our Annual District Swim Meet. We have stayed at the hotel as a Club for years and have had a nice time and they have been fairly accommodating. This year it was a disaster. We always rent a room to have our swimmers eat and hangout on Saturday evening while the parents enjoy Grazers. The General Manager took absolutely forever to firm up plans and was less than friendly. When Saturday came and we were gathering up all of our swimmers to eat (pizza that we also ordered from Grazers) Bonnie came upstairs and absolutely lit into all of the parents and kids. She was yelling and cursing about how loud everyone was being and that they had other things going on in the hotel and that we were going to be fined if we continued to be loud. We had almost 20 families staying, paying and dining in their hotel. Add that up - lots of $$ for the dead of winter in a small town. The hotel was full mostly in part to the swim meet. We did end up leaving and taking our party to another establishment that was more than willing to accommodate all of us last minute. We were still charged to have the room in which we didn't use and we took and paid for all of the pizzas that the kids were suppose to enjoy. If the swim meet is still held in Newcastle - we will not be staying here. Very disappointed in the staff. It all very well could have been handled better.
真实旅客
2025 年 2 月入住 2 晚
2/10 糟糕
Rebekah
团体旅客
2025 年 2 月 17 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
If I could give negative stars I would. The meaning of hospitality was never included in the training for the managers. Both women are rude and disrespectful, and quite honestly encouraging of visitors to not come back. We had a swim club stay for a weekend (30 families) and were cursed at and warned about not being allowed back because we took up their entire hotel and we ate all of their food at their restaurant. Ummmmmmm - you're welcome. Until the management changes, this is a hotel that will make you feel unwelcome, and like you are a problem for them to deal with. I would encourage visitors to stay anywhere else but here.
Rebekah
2025 年 2 月入住 2 晚
4/10 很差
Joshua
商务旅客
2025 年 1 月 31 日
满意:员工和服务
不满意:客房舒适度
Decent at best. Frustrating.
Fire alarm went off. Set the tone for the night.
Was told that one room causes this regularly because of some internal issue that hadn’t been rectified.
Next door room had door propped until Midnight talking loudly.
My 18 month old puked after eating eggs at the restaurant, then proceeded to puke after eating different eggs in the breakfast area the following morning.
Checkout was a breeze and that lady is wonderful.
Joshua
2025 年 1 月入住 1 晚
10/10 超赞
Curt
商务旅客
2025 年 1 月 16 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Curt
2025 年 1 月入住 1 晚
4/10 很差
Alex
2025 年 1 月 5 日
Alex
2024 年 12 月入住 3 晚
10/10 超赞
Jona
2024 年 12 月 30 日
Jona
2024 年 9 月入住 1 晚
10/10 超赞
Earl
2024 年 12 月 16 日
满意:清洁度、员工和服务、住宿条件和设施
Always a pleasure to stay here.
See you next year.