My room was meant for someone disabled yet the shower room controls were at least 6 feet from the shower when you are disabled and can not walk this is a long way. If say the shower becomes to hot you can not move to adjust the temperature. Ward robes to high when you are in a wheelchair had to keep most of my personal clothing etc on the floor because the hanging rail was to high.
The bed although comfortable was to high.
Lighting very dim could not see to do my dressing etc,
The TV system was a night mare could not watch it for the first two days.
One needed a degree in computer system before it could be operated.
Why ho why was there no toilet brush provided?
Could not find any fire instructions or room service a phone yes but no contact list for service. Such as room service etc.
I paid above the odds for my room with a view, from my room all we got to see was the entrance to multi story car park very exciting.
In short I know the hotel is very new but you do have other hotels. We have stayed in very basic hotels yet they always provide show slippers, bath robes,
A very generous amount of toiletties such toilet rolls, paper towels.
We were told that we could expect a Champagne reception, this was very nice be but never transpired. The food very good the price was atrocious, more than twice the cost of other hotels on the area.
The service was wonderful the staff were very nice and friendly.
Would I use this hotel again NO.
why did expedial take over my booking¡¡