6/10 一般
Trish
2025 年 5 月 19 日
I always use this hotel when visiting family in Newcastle and usually never have any problems however on this occasion
I was a little disappointed that the price to use the leisure facilities had gone up to £7.00 instead of £5.00.
I wouldn't have minded but the jacuzzi wasn't working, the steam room didn't have it's usual fragrant smell. It wasnt a nice smell in there at all and I had to leave. There was no soap working in any of the showers. ( I tried them all!) The towel I was provided with had seen better days. Grey instead of white and very worn fraying at edges. I feel if they put the prices up then surely the facilities should be up to scratch.
Shouldn't be putting the prices up and the quality going down
Trish
2025 年 5 月入住 1 晚