The heaters on the pool were down and weren’t told until we got ready to go swim, water was very cold!! Then the arcade machine were down because of their internet being down!! Not happy with how the start of our vacation is going!! We were told by a staff member that the heaters haven’t been going out for the last 6 months and why weren’t we told anything before we checked in and found out what was all token!!
Brad
2025 年 5 月入住 1 晚
8/10 还可以
Judy
与配偶出行, 商务旅客
2025 年 5 月 16 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The room was spacious, clean, modern, fair for the price but the breakfast was poor.
Judy
2025 年 5 月入住 3 晚
6/10 一般
Sean
2025 年 4 月 18 日
不满意:清洁度、员工和服务、住宿条件和设施
Sean
2025 年 4 月入住 4 晚
10/10 超赞
Michelle
与家人出行
2025 年 4 月 10 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Staff is so nice! Convenient for casino
Michelle
2025 年 3 月入住 1 晚
10/10 超赞
Kimberly
2025 年 4 月 7 日
满意:清洁度、员工和服务、住宿条件和设施
Kimberly
2025 年 4 月入住 1 晚
10/10 超赞
Kenesha
2025 年 4 月 6 日
满意:清洁度、员工和服务、住宿条件和设施
Great family fun! Betty in the arcade went out of her way to make our experience a good one. We will be back,great place for the whole family.
Kenesha
2025 年 4 月入住 1 晚
8/10 还可以
Lisa
2025 年 3 月 30 日
满意:清洁度、员工和服务、住宿条件和设施
Overall had a great time at waterpark and casino. Hotel staff followed to make sure our stay was pleasant
Lisa
2025 年 3 月入住 2 晚
10/10 超赞
Rickie
与家人及幼儿出行, 与家人出行
2025 年 3 月 30 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
One of the best indoor family friendly outdoor water resorts
Rickie
2025 年 3 月入住 1 晚
8/10 还可以
Taylor
2025 年 3 月 28 日
满意:员工和服务
Staff is amazing! (For most part 😅) Poor to average stay this time around. Was spring break in the area, so i am taking that into account. Rules from management of the casino and amenity areas are rather annoying, but for the price you cant really complain. Kitchen staff for breakfast is amazing, saving grace of my trip! The staff seem overworked, so tip them well, please! ❤
Taylor
2025 年 3 月入住 6 晚
8/10 还可以
Naomi
2025 年 3 月 23 日
满意:清洁度、员工和服务、住宿条件和设施
Could use a fridge and microwave in ALL the rooms and maybe add a hot tub for those adults that would like to just relax while their kiddos played at the waterpark
Naomi
2025 年 3 月入住 1 晚
4/10 很差
Julie
与家人及幼儿出行
2025 年 3 月 23 日
不满意:员工和服务、服务设施、住宿条件和设施
I absolutely love KK at the front desk. She delivers great customer service. Chuck in housekeeping is amazing! Keith over the waterpark thinks it is okay that all of us old people and young kids are freezing in the water. Betty in the Arcade is cool The price is good. My Granddaughter and I have been there 4X now. 2 times they were out of milk for the breakfast
Julie
2025 年 3 月入住 2 晚
10/10 超赞
Nena,Haysville
2025 年 3 月 17 日
满意:清洁度、员工和服务、住宿条件和设施
Nena
2025 年 3 月入住 1 晚
10/10 超赞
vickie
与家人出行
2025 年 3 月 17 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
3rd floor room at the end of the hotel - it was quiet
vickie
2025 年 3 月入住 1 晚
10/10 超赞
Debbie
与家人及幼儿出行
2025 年 3 月 17 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very friendly and responsive staff.
Debbie
2025 年 3 月入住 1 晚
8/10 还可以
Jack R
与家人出行
2025 年 2 月 25 日
满意:员工和服务、服务设施、住宿条件和设施
We loved the water park. My Fiancé. was disappointed that there was no hair driver in the bathroom. And that there was onlt 2 bath towels.
Jack R
2025 年 2 月入住 2 晚
4/10 很差
Heather
与家人及幼儿出行
2025 年 2 月 23 日
Pool closes at 5pm on Sunday and does not re-open until Friday. Entire stay was based on the pool amenities. We arrived Sunday, at 445pm. We were bummed.
Heather
2025 年 2 月入住 1 晚
10/10 超赞
Keith
2025 年 2 月 18 日
满意:清洁度、员工和服务、住宿条件和设施
Keith
2025 年 2 月入住 1 晚
6/10 一般
Jennifer,Edwardsville
2025 年 2 月 16 日
Jennifer
2025 年 2 月入住 1 晚
8/10 还可以
Debra
2025 年 2 月 16 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Need hair dryers!
Our superior suite, room 2208, had no hair dryer in either bathroom.
Debra
2025 年 2 月入住 1 晚
8/10 还可以
Jennifer
2025 年 2 月 14 日
Jennifer
2025 年 2 月入住 2 晚
10/10 超赞
Jordan
与家人出行
2025 年 2 月 8 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Jordan
2025 年 2 月入住 1 晚
8/10 还可以
Shianne
与家人出行
2025 年 2 月 3 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Great Stay & time with the kids
Had a great stay. Ladies at the front desk were friendly & fast. All of the furnishings were up to date & esthetically pleasing. Only thing in my room that was off was my mattress. It had an indent in the upper half of it like somebody had previously slammed down into the bed & caused a problem with the frame. Also missing a microwave. The food in the flatwater cafe was great & service was super friendly. The breakfast was also great. The arcade is very reasonably priced for the games. The lady who works in the arcade gets flustered easily & i had to hear her rant about how much she hated her job & how she only had it for the insurance while she fixed the game card machine. There was a gentleman who was super friendly throughout our stay. I assume he was a manager of some kind. First saw him helping clean rooms, he stopped what he was doing just to help me. He continued to offer help & ask how we were doing everytime he saw us & i really appreciated it. The waterpark was great & lifeguards seemed super attendant. Will be coming back!
Shianne
2025 年 2 月入住 1 晚
10/10 超赞
Michael
2025 年 2 月 2 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Overall great
Everything was clean and well taken care of. There was no fridge or microwave which was not a problem for me. For me the bed was not very comfortable. Of course that is just me. Overall happy.