Great location, helpful and very pleasant staff, and nice clean comfortable rooms.
Karen
2025 年 2 月入住 2 晚
10/10 超赞
Jacqui
商务旅客
2025 年 3 月 1 日
满意:清洁度、员工和服务、住宿条件和设施
Suited its purpose for my stay in Newmarket.
Would have liked instructions for using air con as wanted to turn temperature down and remote just turned it off instead!
Jacqui
2025 年 2 月入住 1 晚
8/10 还可以
Dave
团体旅客
2025 年 2 月 24 日
满意:服务设施
Good location, pleasant bar and restaurant areas. Larger than normal twin rooms. Exceptionally good breakfast with large variety of options including kippers! Very pleasant staff.
Dave
2025 年 2 月入住 1 晚
2/10 糟糕
Matthew
2025 年 2 月 1 日
不满意:员工和服务、服务设施、住宿条件和设施
Disappointingly i rang in plenty of time to say i was poorly n unable to make booking, unlike other stays in the town no refund or any concession on future booking was given.
Stayed at property a number of times before very Disappointing no flexibility
Matthew
2025 年 1 月入住 1 晚
4/10 很差
Paul
与家人及幼儿出行
2025 年 1 月 12 日
满意:服务设施,清洁度
不满意:住宿条件和设施
The room was very cold, all the heating had been turned off. The corridors were a cheap remake of Ice Station Zebra and were unlit when we arrived so we had to use a torch. We moved rooms to try to get something warmer but this too was cold when we arrived. Eventually it warmed up a bit but we had a fan heater on the whole night. Also, we couldn’t get the kettle to work but this turned out to be a faulty plug socket. Overall extremely disappointing to put it mildly.
Paul
2025 年 1 月入住 1 晚
10/10 超赞
Karen
2024 年 12 月 11 日
满意:清洁度、员工和服务、住宿条件和设施
Welcoming and full-service facilities. Dining room, front desk staff, and large parking lot. Very well located and right off of High Street. Not the most charmingly historic hotel, but an easy-to-use, not overly expensive option. Would definitely stay there again.
Karen
2024 年 12 月入住 4 晚
10/10 超赞
Sim Hyun
2024 年 12 月 9 日
Sim Hyun
2024 年 11 月入住 1 晚
10/10 超赞
Miss M
团体旅客
2024 年 12 月 9 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Clean, tidy and welcoming hotel
Clean hotel. Some of the elements may be on the verge of being outdated but it’s a clean, tidy hotel in a good location. Staff were professional and cheery. We stayed on a very blustery night but room must be soundproofed and we both slept well. Downstairs in the bar and restaurant area again it’s clean and welcoming.
Miss M
2024 年 12 月入住 1 晚
6/10 一般
john
2024 年 11 月 30 日
john
2024 年 11 月入住 1 晚
10/10 超赞
Alishe
团体旅客
2024 年 11 月 28 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The best Best Western I've ever stayed at in all sense of the word. Very clean, very hospitable, very nice restaurant area and food, and of course lovely people. If you need a place to stay for the night and into the next day id recommend this place. Especially if youre in a pinch and cant get back home immediately.
Alishe
2024 年 11 月入住 1 晚
4/10 很差
Dawn
商务旅客
2024 年 11 月 27 日
满意:员工和服务
不满意:清洁度、住宿条件和设施、客房舒适度
Good car parking and location
Hotel was well located for the town centre. Has on site parking. The corridors to the rooms are cold with leaking windows. It was raining as we left and there were puddles on all windowsills. Our room and that of our colleague had windows open when we arrived but the rooms still had a damp smell. Bathroom had shower over bath but without any aids to assist in getting in or out. Wrap around plastic curtain. Not a shower screen as shown on hotel photos. When we emptied the wash basin it resulted in dirty water coming up into the bath. Breakfast offering was sparse although a cooked breakfast was available. Standard tea and coffee offered but no barista choices. Staff were lovely but would not revisit.
Dawn
2024 年 11 月入住 2 晚
8/10 还可以
Clare
与配偶出行
2024 年 11 月 23 日
满意:服务设施,员工和服务
Great location
Clare
2024 年 11 月入住 1 晚
6/10 一般
KELEJAH
2024 年 11 月 22 日
满意:员工和服务
Toilet is outdated. The heating system is very noisy. But cleanliness was fine.
KELEJAH
2024 年 11 月入住 1 晚
6/10 一般
OPM
商务旅客
2024 年 11 月 22 日
满意:清洁度
不满意:客房舒适度
OPM
2024 年 11 月入住 1 晚
10/10 超赞
MICHAEL
2024 年 11 月 21 日
MICHAEL
2024 年 11 月入住 1 晚
10/10 超赞
Michelle
商务旅客
2024 年 11 月 19 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
MC
Huge room and was very comfortable
Michelle
2024 年 11 月入住 1 晚
10/10 超赞
Gary
与家人出行
2024 年 11 月 12 日
满意:清洁度、员工和服务、住宿条件和设施
Gary
2024 年 11 月入住 1 晚
10/10 超赞
Rachel
商务旅客
2024 年 11 月 11 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Huge comfortable room.
Stayed for one night and wanted a hotel that offered more than a standard hotel offers. We had a large (almost huge) comfortable room with plenty of hanging space in the wardrobe, a king sized comfortable bed and a lovely en-suite. Would definitely stay there again.
Rachel
2024 年 10 月入住 1 晚
6/10 一般
真实旅客
与家人出行
2024 年 11 月 10 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Sat 9th Nov
The place is well located its my first visit to new market and the closeness to the horses training was brilliant and was amazing to see so many
The hotel was very expensive
£13 for two Ham sandwiches with cheese. Really expensive
The staff were great. They are governed by the prices
But you really need a Reality check
Its a Piece of bread with cheese gratings
The crisps were aldi standard
I Say Aldi standard as the packet given when askee is the same as the multi oack i have at home and put in my daugters butty box
I didnt eat dinner or brraofast as id need a Loan no doubt but when i can get two full breakfasts and unlimted coffee about 200 yards down the road cheaper than two han sadwhiches its an issue
Oh and the toilet was blocked all day in the bar area
Staff were told but was still blocked until Sunday
( sunday is more expensive for call outs ) if thats what was needed
If its just waiting for a Cleaner then thats poor as everyone can clean and unblock a toilet
真实旅客
2024 年 11 月入住 1 晚
6/10 一般
dave
团体旅客
2024 年 11 月 10 日
满意:清洁度、住宿条件和设施、客房舒适度
Nice hotel, bad carpark
On arrival the gentleman was helpful, he was finishing his shift but very engaging, the lady from Europe who took over was rude and unhelpful, just not the right attitude to talk to guests. Never had rudeness from a receptionist before. Rooms were big and spacious, beds comfy, cant fault that. Had a fire alarm but got cancelled as we left the room.Mu biggest bug bearer is the car park is not big enough. Cars everywhere that i ended up parking on the street. There was a function on and the paying guests staying at the hotel gets second treatment for the car park. Red flag for me when staying at a hotel.
dave
2024 年 11 月入住 1 晚
10/10 超赞
Marian
2024 年 11 月 6 日
满意:清洁度、员工和服务、住宿条件和设施
Marian
2024 年 11 月入住 1 晚
8/10 还可以
Dawn
2024 年 11 月 4 日
满意:员工和服务,清洁度
Dawn
2024 年 10 月入住 2 晚
8/10 还可以
Linda
与家人出行
2024 年 10 月 27 日
满意:员工和服务,清洁度
The room was fine very clean.
It was a bit chilly and the heating didn’t work very well and the bathroom door handle was falling off and didn’t work