The location is unbeatable right across from the beach and close to everything. The room was clean, bright, and had a small balcony where we enjoyed morning coffee. The infinity pool on the rooftop was the highlight of our stay.
Madison
2025 年 5 月入住 1 晚
8/10 还可以
James
与配偶出行
2025 年 5 月 5 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
One thing I appreciated was how fast they responded when I asked for something. I needed an iron, and they brought it up in five minutes. Also, when I asked for a second pillow, it arrived without delay. It shows they actually listen and care.
James
2025 年 4 月入住 1 晚
10/10 超赞
Ng?c
与家人出行
2025 年 4 月 17 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
"Mới dẫn ba mẹ đi chơi Nha Trang, chọn khách sạn này vì thấy gần biển. Phòng sạch, rộng, có ban công ngắm hoàng hôn siêu đẹp 😍 Ba mẹ mình khó tính mà cũng khen nên khá yên tâm.
Ng?c
2025 年 4 月入住 1 晚
2/10 糟糕
Kimberley
2025 年 3 月 23 日
满意:清洁度、服务设施、住宿条件和设施
不满意:员工和服务
Terrible communication when messaging the property about my arrival time, no reply and then when I did arrive they did not have my room ready and I had to wait in the lobby for 2 hours. No offer to wait somewhere more comfortable or any complementary items to apologise for the inconvenience
Kimberley
2025 年 3 月入住 4 晚
6/10 一般
Dieu V
2025 年 2 月 21 日
Dieu V
2025 年 2 月入住 3 晚
8/10 还可以
Sandra
与家人出行
2025 年 2 月 17 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Will stay again next time.
Sandra
2025 年 2 月入住 1 晚
8/10 还可以
Jean
与家人出行
2025 年 2 月 10 日
满意:清洁度、员工和服务、住宿条件和设施
Good location.
Jean
2025 年 2 月入住 3 晚
4/10 很差
真实旅客
2025 年 1 月 25 日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
False marketing
I expected an infinity pool as this is how they sell the hotel. You can only use the pool on the top if you are vip.
The staff was stressed and not so attentive. There was ants in the room, so we got another room which was fine. The location is good, but I would not recommend the hotel because of the false marketing.
真实旅客
2025 年 1 月入住 4 晚
4/10 很差
Truong
与家人出行
2025 年 1 月 24 日
不满意:员工和服务
There was no phone in the room. Called thru web site for services and there were no answer. Broken cabinet was in the room. Tried to order a drink around the reception area, the service member ignored and did not take my order.. I went out and ordered the drink. Checked out took 25 minutes. I have to went back at the counter to get the serviced desk team member to get services. There was other customer cut in line. Team member would ignore me and went out of her way to served the individual who skipped the line. The was no follow up when there was a fault fire alarm. This is not the services that I would recommend.
Truong
2025 年 1 月入住 2 晚
10/10 超赞
Thomas W
2025 年 1 月 11 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Flawless Victory
Absolutely terrific hotel. Large comfortable modern room, excellent location near the beach, fast internet, stunning views, helpful staff. Don't miss the buffet breakfast on the 3rd floor for $8.
Thomas W
2024 年 11 月入住 5 晚
2/10 糟糕
Judith
与配偶出行
2025 年 1 月 9 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Worst hotel that we stayed at in Vietnam. Stay away.
Judith
2025 年 1 月入住 1 晚
4/10 很差
Thomas
与家人及幼儿出行
2025 年 1 月 9 日
满意:清洁度
不满意:服务设施
A rather poor overall experience.
CHECK IN - Check in opens at 2pm, we arrived at 2:30pm and joined the massive queue for check in. We were told our room would not be ready until 3:15pm which was annoying as we were traveling with 2 very young children.
LIFTS - We spent an endless amount of time trying to find space in one of the 10 lifts that this hotel has. On many an occasion, lifts door would open and the lift would be full. Although there are 10 lifts, this simply is not enough for the amount of rooms / people this hotel accommodates for.
ROOM - Clean and tidy.
LOCATION- Good centrally loacted position for Nha Trang.
CHECK OUT - Upon check out you join the massive queue (a running theme with this hotel), all guest are asked to wait 10 minutes before room deposits are released. The most chaotic check out process i have every encountered.
BEWARE - To use the roof top pool / visit the sun deck, you have to pay a daily fee even if you are staying at the hotel. This is not advertised on the Expedia website which is frustrating. In addition the "free pool" loacted on level 6, closes at 5pm every day.
Overall a disappointing stay, let down by a poor check in / check out process (staff numbers) and not enough lifts for the amount of people that are staying at the hotel.
시내에서 머물기에 위치가 정말 좋습니다.
바다, 근처 맛집, 시장 등 모두 다니기 편리합니다.
YUJI
2025 年 1 月入住 1 晚
8/10 还可以
Lee seok
2025 年 1 月 4 日
满意:客房舒适度,员工和服务
Lee seok
2024 年 12 月入住 2 晚
8/10 还可以
Son
2024 年 12 月 25 日
Son
2024 年 12 月入住 5 晚
2/10 糟糕
Craig
2024 年 11 月 29 日
不满意:员工和服务,清洁度
Craig
2024 年 11 月入住 4 晚
2/10 糟糕
Ivy
与家人出行
2024 年 11 月 24 日
不满意:住宿条件和设施,服务设施
They charge 180,000vnd per person to access the pool which they didn’t stated on their amenities listed on Expedia. This is the first ever hotel that charge to use the pool, which is a bummer! FALSE ADVERTISEMENT on expedia listing!! BE AWARE! Book somewhere else!!! Room wasn’t that clean either, very dusty and smells like mold.. never again!!!
Ivy
2024 年 11 月入住 2 晚
6/10 一般
Chunjoo
与家人及幼儿出行
2024 年 11 月 24 日
This place is good position to trip city~
Chunjoo
2024 年 11 月入住 2 晚
10/10 超赞
Katie
2024 年 11 月 12 日
Katie
2024 年 11 月入住 4 晚
10/10 超赞
Kevin
与家人出行, 商务旅客
2024 年 11 月 2 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Luxury apartment, good service, delicious breakfast buffet. It's so comfortable to stay here.
Kevin
2024 年 10 月入住 1 晚
10/10 超赞
Bali
与家人出行
2024 年 10 月 29 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Good location, i love everything here. i will comeback as soon as possible
Bali
2024 年 8 月入住 1 晚
10/10 超赞
Patricia
团体旅客
2024 年 10 月 28 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Hab excelentes. Vista al mar y playa. Super limpio