Too many hiding fees, no fee list transparency and they don’t clearly show it to people before you book it. Parking fee, ( more expensive than public parking) deposit fee for nothing, and even clean fee after you check out. Very stupid rule and terrible service. Stupid check in and out time so DO NOT come here.
Kuangzhi
2024 年 6 月入住 1 晚
6/10 一般
su-Hsien
与家人出行
2023 年 7 月 4 日
满意:员工和服务
su-Hsien
2023 年 6 月入住 1 晚
6/10 一般
su-Hsien
与家人出行
2023 年 7 月 3 日
满意:员工和服务
su-Hsien
2023 年 6 月入住 1 晚
2/10 糟糕
Lixing
2022 年 8 月 30 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Lixing
2022 年 8 月入住 1 晚
10/10 超赞
M
与配偶出行
2025 年 5 月 8 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Had a good time, no complaints about the room
M
2025 年 5 月入住 1 晚
10/10 超赞
Eric
团体旅客
2025 年 5 月 4 日
满意:清洁度、员工和服务、住宿条件和设施
Central and convenient
Eric
2025 年 5 月入住 2 晚
10/10 超赞
Alan
2025 年 5 月 2 日
满意:清洁度、员工和服务、住宿条件和设施
Good place to stay for a good price
Alan
2025 年 4 月入住 2 晚
10/10 超赞
David
商务旅客
2025 年 5 月 1 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Clean
David
2025 年 4 月入住 1 晚
8/10 还可以
Aline
2025 年 4 月 30 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Was a great large clean room for the cost !!
Aline
2025 年 2 月入住 1 晚
8/10 还可以
Farishta
与家人及幼儿出行
2025 年 4 月 29 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The property was good but the parking charge is too much
Farishta
2025 年 4 月入住 1 晚
10/10 超赞
Ernalin
与配偶出行
2025 年 4 月 28 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Clean and close to the falls
Ernalin
2025 年 4 月入住 1 晚
8/10 还可以
arthur j
与配偶出行
2025 年 4 月 27 日
满意:住宿条件和设施,员工和服务
Staff was friendly, bed wasn't very comfortable but ok , would stay here again
arthur j
2025 年 4 月入住 2 晚
4/10 很差
Johnathon
与家人出行, 与配偶出行
2025 年 4 月 27 日
满意:住宿条件和设施,员工和服务
不满意:清洁度
They basically charge you for breathing. You need parking? Charged, you have more than one person in your room? Charged, you NEED a credit card for security deposit. They don’t accept cash or debit (they were going to make an acceptation and take cash but upped the deposit if I was using cash) got the suite with a hot tub and they clearly don’t clean them. Turned it on and hunks of hair shot out from the jets. Bed was very uncomfortable. Will not stay here again.
Johnathon
2025 年 4 月入住 2 晚
8/10 还可以
Prudhvi Srivatsav
团体旅客
2025 年 4 月 26 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The hotel was well-maintained. What made it even better was its location, it’s within walking distance to all the main attractions in Niagara, which made exploring the area incredibly convenient.
Prudhvi Srivatsav
2025 年 4 月入住 1 晚
8/10 还可以
Linda
2025 年 4 月 25 日
满意:清洁度、员工和服务、住宿条件和设施
Staff were very helpful. What I didn't like was in my room you couldnt have the TV on without the overhead room light on.
Linda
2025 年 4 月入住 2 晚
8/10 还可以
Gary
2025 年 4 月 25 日
满意:清洁度、员工和服务、住宿条件和设施
everything was good
Gary
2025 年 4 月入住 1 晚
8/10 还可以
meaghan
与家人出行
2025 年 4 月 25 日
满意:住宿条件和设施,员工和服务
Chose here as it was close to everything we wanted to see/do.
I have no complaints; cost was acceptable, room was clean and quiet.
meaghan
2025 年 4 月入住 3 晚
8/10 还可以
TREVOR
2025 年 4 月 24 日
满意:员工和服务,清洁度
Conveniently close to attractions and economical
TREVOR
2025 年 4 月入住 1 晚
4/10 很差
Janelle
2025 年 4 月 24 日
不满意:员工和服务
We booked this place to stay for 7 days agter we came back from our one week cruise.
The website said to us there was daily housekeeping. On arrival we were told that housekeeping was every 2 days. Arriving after an hour plus drive from the airport after 10pm, we were too tired and hungry to dispute. Our 2nd day we had to requestntoilet tissue, i reported spots on the pillows which appeared to be coming from the bed head. The pillow cases were changed and that was it. Nothing was done to stop the issue. This continued until we checked out. Every day we found ladybugs in the room, housekeeping serviced the room once without prompt and it appeared all that was done is bed made up, fresh towels left (which we didnt use as they were the size to bathe a child). The bathtub remained on touched and the room was not swep
Janelle
2025 年 4 月入住 7 晚
10/10 超赞
Sita
2025 年 4 月 24 日
满意:服务设施
I like everything about the property it was clean it was nice the only thing we didn't have any drinking water
Sita
2025 年 4 月入住 1 晚
10/10 超赞
George
与配偶出行
2025 年 4 月 23 日
满意:清洁度、员工和服务、住宿条件和设施
Nice room & friendly staff.
Note however, that debit cards aren’t accepted for the $200 security deposit.
George
2025 年 4 月入住 1 晚
6/10 一般
pro.abhi
与家人及幼儿出行
2025 年 4 月 23 日
满意:住宿条件和设施,清洁度
不满意:服务设施
Hotel is renovated pretty good and comfortable for a few nights.
Parking is actually extra, will be good if included in price of room or a better price as they are asking $20 / night which is quite expensive as some areas around hotel is cheaper.
Secondly, Breakfast isnt worth even mentioning as a selling feature. The cheapest breakfast I have seen. with a breakfast not having any choices more than cereals or bread. also Breakfast room is even smaller than Bathroom of some rooms.
Although Location is good its still an ok experience because of extra fee for parking and non existance breakfast.
Not different than any other hotel in Canada having not so trained, Sometime rude or dumb receptionists ( well they arent trained to help guests theyare trained to make money for hotel) This hotel wasnt unique
pro.abhi
2025 年 4 月入住 1 晚
8/10 还可以
Ryan
2025 年 4 月 22 日
满意:员工和服务、服务设施、住宿条件和设施
It was good.
Ryan
2025 年 4 月入住 5 晚
8/10 还可以
Imtiaz
与配偶出行
2025 年 4 月 22 日
满意:清洁度、员工和服务、住宿条件和设施
Imtiaz
2025 年 4 月入住 1 晚
4/10 很差
Kim
与配偶出行
2025 年 4 月 21 日
不满意:员工和服务,清洁度
Stayed 4 nights..never had room cleaned at all during that time..even though we requested room service.went and got my own towels...towels were the size of hand towels ..not bath towels at all..and we had a jucuzzi room..put my own full garbage in the hall. Continental breakfast was a room full of non canadians with heaping plates of food and keft their garbage everywhere.