We had a wonderful week here. We enjoyed the view of the river and the view of the mist of Niagara Falls from our Suite. It was perfect for our family of 3. The music was playing in our room on arrival and was a romantic touch for my husband and me. The hotel suite was very spacious and comfortable with everything we needed to enjoy our stay. The breakfast was tasty and snacks provided were also a nice touch.
REBECCA
2025 年 5 月入住 4 晚
8/10 还可以
Kaitlin
与家人出行
2025 年 5 月 27 日
满意:清洁度、服务设施、住宿条件和设施
This was a very unique old building. The veiws from the top were great, staff was very helpful and our room was large! It is very close to everything so we were able to walk everywhere. I would recommend and would stay again!
Kaitlin
2025 年 5 月入住 1 晚
8/10 还可以
Denise
2025 年 5 月 21 日
满意:清洁度、员工和服务、住宿条件和设施
Stayed here 2 years ago and it was wonderful. This time the woman at the front desk was surly. They no longer offer free breakfast roomservice. Breakfast was meager, 1 guy trying to do everything & Seating was insufficient. Not being kept up as it had been. It's still lovely but not sure it's worth the extra cost.
Denise
2025 年 5 月入住 1 晚
8/10 还可以
Karen
与配偶出行
2025 年 5 月 21 日
满意:清洁度、员工和服务、住宿条件和设施
There was a really strong cologne/perfume/air freshener smell in the lobby each time we passed through. If it was meant to be an air freshener, it was very overpowering.
Karen
2025 年 5 月入住 1 晚
10/10 超赞
Yolanda,Suffern
与家人出行
2025 年 5 月 20 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I loved the Art Deco building. The rooms were huge, wonderful high ceilings, and had a separate sitting area with its own tv, and a fireplace in the bedroom. Will definitely stay there again.
Yolanda
2025 年 5 月入住 2 晚
10/10 超赞
SUNG WOOK
与配偶出行
2025 年 5 月 20 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
This was our first time visiting Niagara Falls and we had a wonderful stay at The Giacomo. The building's long history does show at places, but it was clear that the manager and staff put in their heart and soul into maintaining the facilities in good shape. Here are a random assortment of things we enjoyed:
- The Giacomo has the best view of the Falls. It is the highest building located adjacent to the park on the US side. We brought a few drinks with us to the skyview lounge on the 19th floor and enjoyed the beautiful fireworks.
- The location is very convenient. It is among a handful of hotels/inns in the area where everything is within walking distance.
- We enjoyed the complimentary breakfast. The dining hall could get a bit congested during peak time, but the experience was certainly a plus to what had already been a positive experience.
- All the staff members were friendly and courteous. Lenny (who I believe is the general manager?) went above and beyond to accommodate any requests we had. Thank you!
- All the restrooms--in our room, the bar, the skyview lounge--were extremely clean and well-maintained which is always a very important factor in my book.
Overall, I would recommend this establishment and would stay here again if I am able visit again in the future.
SUNG WOOK
2025 年 5 月入住 3 晚
6/10 一般
Kristi
与配偶出行
2025 年 5 月 19 日
满意:住宿条件和设施
不满意:服务设施
No amenities. No restaurant or pool/hot tub
Kristi
2025 年 5 月入住 2 晚
8/10 还可以
David
与配偶出行
2025 年 5 月 16 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very cool feel to the hotel. Room price was fair. Room was very comfortable and nicely appointed. Rooftop viewing lounge had fantastic views of the town and falls. Would stay again.
Downside: no onsite restaurant. Niagara Falls is hurting for nice eateries. Saving grace: Lewiston NY 9 miles north, great restaurants.
David
2025 年 5 月入住 1 晚
2/10 糟糕
Sunghwee
与家人出行
2025 年 5 月 14 日
不满意:员工和服务,清洁度
Sunghwee
2025 年 4 月入住 1 晚
10/10 超赞
Rohan Chirag
2025 年 5 月 13 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The property is well-maintained and offers all the amenities exactly as described. A comfortable and convenient experience overall — highly recommended
Rohan Chirag
2025 年 5 月入住 1 晚
10/10 超赞
TERESA
与配偶出行
2025 年 5 月 10 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Property is beautiful the beds are comfortable and it would nice to have flavored creamer for the coffee. Enjoyed the drinks at the bar.
TERESA
2025 年 5 月入住 3 晚
10/10 超赞
Thomas
与家人出行
2025 年 5 月 8 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Amazing staff!
Could use TV / cable upgrade to allow Netflix/Hulu/HBO/Etc…
Also pillow upgrade.
Thomas
2025 年 5 月入住 1 晚
10/10 超赞
Samantha
2025 年 5 月 4 日
Samantha
2025 年 4 月入住 1 晚
10/10 超赞
Cari
与配偶出行
2025 年 5 月 4 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The character of the building, the vibe, the bar, the design of the room’s and the big bathrooms with the Jacuzzi tub fresh baked cookies at the elevator beds were comfortable. Overall great place to stay.
Cari
2025 年 5 月入住 2 晚
10/10 超赞
Alena
2025 年 5 月 1 日
满意:服务设施
Great place to stay
Alena
2025 年 4 月入住 1 晚
10/10 超赞
Calvin
2025 年 4 月 29 日
满意:服务设施,员工和服务
Excellent!!!!!!!
Calvin
2025 年 4 月入住 1 晚
10/10 超赞
Amy
与家人出行
2025 年 4 月 28 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Wonderful place to stay with my son for our short trip to Niagara Falls. I’d definitely stay again and recommend this hotel. Staff was wonderful the whole time and the place has such an eclectic atmosphere.
Amy
2025 年 4 月入住 2 晚
10/10 超赞
Jacob
与配偶出行
2025 年 4 月 25 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
It was absolutely beautiful! Very clean and wonderful staff!
Jacob
2025 年 4 月入住 1 晚
10/10 超赞
JoAnne
2025 年 4 月 22 日
满意:清洁度、员工和服务、住宿条件和设施
Five stars will definitely book again
JoAnne
2025 年 4 月入住 3 晚
10/10 超赞
John
团体旅客
2025 年 4 月 20 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The rooftop lounge was a great feature of this hotel!!
John
2025 年 3 月入住 2 晚
10/10 超赞
Michele
2025 年 4 月 20 日
满意:清洁度、员工和服务、住宿条件和设施
Awesome hotel
Michele
2025 年 4 月入住 4 晚
10/10 超赞
Heather,Parma
与家人出行
2025 年 4 月 20 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Property and amenities were as promised. Parking was convenient and included ! Friendly and helpful staff. Breakfast was covered with a variety of options to satisfy anyone. Would highly recommend if traveling to the area. The art deco aspect was truly what drew me in to book. So happy I did.
Heather
2025 年 4 月入住 1 晚
4/10 很差
Kevin
与配偶出行
2025 年 4 月 20 日
满意:员工和服务
不满意:清洁度、服务设施、住宿条件和设施
Was advertised and promoted as a “collection” hotel. Felt very misleading from the moment we stepped in the elevator. Would not recommend staying at this hotel.
Kevin
6/10 一般
Jeff
2025 年 4 月 16 日
Jeff
2025 年 4 月入住 1 晚
10/10 超赞
Nikola
与配偶出行
2025 年 4 月 14 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
'classic' hotel. really well appointed. great for vacationers. not a bare bones businesspersons hotel.