This hotel does show its age but overall the room is clean and well maintained.
There's a variety of onsen baths available. I especially like the outdoor ones.
Hotel buffet is mediocre. The sashimi pieces I ate (鯛魚) still has bones in them, a first for me in Japan. Grilled food tasted bland.
Joe
2019 年 11 月入住 1 晚
8/10 还可以
YIU KAM
2019 年 10 月 31 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
下次會入住
早餐及晚餐全自助式,食品多類及豐富,位置近車站,出站就望見易找,酒店好大,浸泡温泉有多款設備
YIU KAM
2019 年 10 月入住 1 晚
10/10 超赞
Suk Nga Hyde
2019 年 10 月 29 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Enjoy
The staff are helpful, nice food , nice environment.
The Momiji suite is not what is pictured on Expedia. The description says open air bath, and shows a picture of a hot tub with floor to ceiling sliding doors. This is false! The hot tub room is completely enclosed with NO Open Air. Therefore the hot tub room air is close to the 40C/104F temperature of the tub. This promotes mold growth on the walls.
The buffet is cheap food and the same every day.
We saw between 4 and 7 tour busses stopping for just 1 night. That seems to be their target market. I do not recommend for vacation.
David
2025 年 4 月入住 1 晚
8/10 还可以
ノブユキ
与配偶出行
2025 年 4 月 25 日
良かったです!
ノブユキ
2025 年 4 月入住 1 晚
10/10 超赞
シホ
与家人及幼儿出行
2025 年 4 月 24 日
满意:住宿条件和设施,服务设施
Beautiful view and hot springs!! Amazing room!
シホ
2025 年 4 月入住 2 晚
6/10 一般
David
与配偶出行
2025 年 4 月 24 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Disappointing! We booked the Momiji suite which is huge, clean and nice. But the “open air” bath tub is not at all open air. The private bath is enclosed in its own room which stays steamy 24/7, so the air is 40C/104F. This makes mold grow on the walls.
The staff is very friendly and helpful.
The included food is a mediocre quality buffet that is exactly the same every day.
It seems like Kinugawa has not recovered from Covid, as the town shuts down around 4:30 and there are very limited restaurant options when you get tired of the hotel buffet.
On a positive note, Nikko National Park has many spectacular natural wonders. We thoroughly enjoyed hiking and mountain biking here.