“The room is cozy, very neat and tidy. The hotel staffs are courteous. However, they should better organise their hotel shuttle bus service. It stated clearly that they have a fix schedule of picking up the hotel guest at CentralWorld Shopping Centre. I was waited for half an hour at the mall for their shuttle bus to the hotel, eventually no bus arrived. I made my own transport to the hotel. I asked the concierge staff how come there was no bus pick me up at the mall according to the schedule.……