very good, clean comfortable and nice staff. each room is equipped with facilities for you to cook, there is an open kitchen.
真实旅客
4/10 很差
Jessica
与配偶出行
2025 年 5 月 27 日
不满意:员工和服务,清洁度
Candlewood Suites was beautiful on the outside of the property but we had nonstop issues on our 3 night stay. Upon check-in, they told us their system was “down”. But we were able to get into the room. Studio suites are quite small. They did not offer housekeeping services since it was a 3 night stay. The first night our room key card stopped working, the room phone wouldn’t work, the WiFi wouldn’t work, and the TV completely stopped working. Shut off every couple minutes. The desk staff then needed us to come down to the desk at 8:30pm to sign more paperwork since the system was down and they needed more information on paper. The staff ended up moving us rooms late at night since nothing in our room was working. Each day the room key card stopped working and we had to get a new one. The system remained mostly down for the weekend and we watched many people stopping at the desk with issues or not being able to check-in altogether. Female desk staff wore pajamas all weekend. The good things would be a comfortable bed and nice amount of counter space. Would not stay again.
Jessica
2025 年 5 月入住 3 晚
8/10 还可以
Richia
与配偶出行
2025 年 5 月 20 日
满意:清洁度、员工和服务、服务设施
.
Richia
2025 年 5 月入住 4 晚
2/10 糟糕
Michael
2025 年 4 月 30 日
Michael
2025 年 4 月入住 2 晚
10/10 超赞
Jeffery
2025 年 4 月 29 日
The staff is very nice and welcoming
Jeffery
2025 年 4 月入住 1 晚
10/10 超赞
Angela
2025 年 4 月 26 日
满意:清洁度、员工和服务、住宿条件和设施
Plenty of parking and convenient
Angela
2025 年 4 月入住 1 晚
8/10 还可以
Claire
与家人出行
2025 年 4 月 22 日
满意:清洁度、员工和服务、住宿条件和设施
We had a great experience however, the carpet needs updating or cleaning and some walls in our room had areas that need painting. The staff were very helpful
Claire
2025 年 4 月入住 1 晚
4/10 很差
John,Minneapolis
与配偶出行
2025 年 4 月 7 日
不满意:员工和服务
After a long day of travel we arrived at the hotel late where there was a very noisy party in the parking lot. Called to the front desk but they were not able to help. It wasn’t until close to 2:00 AM when I called IHG customer service that management of the hotel got involved and were able to break up the party. Not a great experience!
John
2025 年 4 月入住 1 晚
4/10 很差
VIRGILIO
2025 年 3 月 23 日
不满意:清洁度
Okay for the price. It wasn’t that I expected it to be. Doors were dirty and unpainted, just primed. Bed and pillows were not comfortable. I wouldn’t stay here next time.
VIRGILIO
2025 年 3 月入住 2 晚
2/10 糟糕
JC
2025 年 2 月 24 日
JC
2025 年 2 月入住 7 晚
10/10 超赞
RECARDO
2025 年 1 月 3 日
满意:员工和服务,清洁度
RECARDO
2025 年 1 月入住 1 晚
6/10 一般
Hanan al
2024 年 12 月 25 日
Hanan al
2024 年 11 月入住 1 晚
8/10 还可以
Kimberly
与家人出行
2024 年 12 月 23 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Front desk personal very helpful and pleasant.
Kimberly
2024 年 12 月入住 1 晚
10/10 超赞
真实旅客
与配偶出行
2024 年 12 月 10 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Definitely coming back. Loved my time there.
真实旅客
2024 年 12 月入住 3 晚
10/10 超赞
susan
2024 年 12 月 8 日
susan
2024 年 11 月入住 3 晚
6/10 一般
anne
与配偶出行
2024 年 11 月 5 日
满意:员工和服务
不满意:服务设施
No towels no extra toilet paper
anne
2024 年 11 月入住 1 晚
6/10 一般
Kevin,Norfolk
与家人及幼儿出行, 与家人出行, 团体旅客
2024 年 11 月 3 日
满意:员工和服务、服务设施、住宿条件和设施
Nice rooms
Kevin
2024 年 11 月入住 1 晚
6/10 一般
Cynthia
2024 年 10 月 28 日
Cynthia
2024 年 10 月入住 7 晚
8/10 还可以
RECARDO
2024 年 10 月 21 日
满意:清洁度、员工和服务、住宿条件和设施
RECARDO
2024 年 10 月入住 1 晚
8/10 还可以
paul
2024 年 10 月 10 日
The hotel is always nice and pleasant and clean!
paul
2024 年 10 月入住 1 晚
6/10 一般
Sam
2024 年 8 月 29 日
满意:员工和服务
Sam
2024 年 8 月入住 1 晚
10/10 超赞
Rael
与家人出行
2024 年 8 月 25 日
满意:服务设施
Good customer service and nice rooms.
Rael
2024 年 8 月入住 2 晚
4/10 很差
JAMES
与配偶出行
2024 年 7 月 17 日
不满意:服务设施
When we arrived, our room reservation had been downgraded for no apparent reason. We had to settle for lesser room. We were told this problem often happens?!
JAMES
2024 年 7 月入住 1 晚
10/10 超赞
Ilya
商务旅客
2024 年 7 月 16 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great place to stay at Norfolk for those on a tight budget.