I cant wait to stay here again!!! Overall the room was very nice!!!
Taiwan
2025 年 5 月入住 1 晚
8/10 还可以
Brian
与配偶出行
2025 年 5 月 26 日
满意:住宿条件和设施,清洁度
Overall good as usual. One surprise charge on my credit card that they could not explain and assured me it would be taken off.
Brian
2025 年 5 月入住 3 晚
10/10 超赞
Tatyana
与配偶出行
2025 年 5 月 26 日
满意:住宿条件和设施,清洁度
We stayed here for one night to celebrate our one year wedding anniversary!! It was perfect - very clean, great service and they upgraded our room when we told them it was for our one year wedding anniversary. Fantastic location we really couldn’t have asked for a better experience. The only downside that we had was the breakfast didn’t stay open until 10 like it was supposed to. They stopped serving folks 30 minutes before and the buffet style breakfast in the lounge had no hot food left (they were picking up all the containers and there was cereal/granola bars left - not even hot coffee was out 30 minutes before close!). We ended up going to the breakfast spot across the street and that was delicious though. Overall 5/5 stars because of the treatment we got from the front desk/cleanliness of everything/location.
Tatyana
2025 年 5 月入住 1 晚
10/10 超赞
Anthony
2025 年 5 月 26 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great location and staff was top notch.
Anthony
2025 年 5 月入住 3 晚
10/10 超赞
jill
与家人出行
2025 年 5 月 26 日
满意:清洁度、服务设施、住宿条件和设施
Highly Recommend!!
jill
2025 年 5 月入住 1 晚
10/10 超赞
jill
与家人出行
2025 年 5 月 26 日
满意:清洁度、服务设施、住宿条件和设施
Great location ! Overall great experience
jill
2025 年 5 月入住 2 晚
6/10 一般
Amber
2025 年 5 月 26 日
满意:服务设施,清洁度
The staff was nice. I was not happy, however, with the reservation/check in process. I was provided an email to select a check in time. I was arriving on a cruise ship around 9am. The email from the hotel gave me an option to select a check in time of 10 am. I selected that so I did not have to lug my belongings around and find something to do until check in. When I arrived I was told I can't check on until after noon at the earliest! Why offer that time and allow me to select it if we can't do that! I had to wait around for hours! They did offer to keep my luggage behind the counter, but I was tired and had to wait around for hours before I could check in!
Amber
2025 年 5 月入住 1 晚
10/10 超赞
Aisha
与家人出行
2025 年 5 月 24 日
满意:清洁度、服务设施、住宿条件和设施
Caroline was super nice and funny! I enjoyed my stay and my return stay after my cruise. Will stay again.
Aisha
2025 年 5 月入住 1 晚
4/10 很差
Dominique
与配偶出行
2025 年 5 月 23 日
不满意:清洁度、服务设施、住宿条件和设施
My experience at Waterside was surprisingly not all that. I'm kind of surprised because I place my employees here often but have never had to stay here myself until now. The elevator my first night smelled so horribly of piss and the rooms all had the "landlord special" quality, everything hanging off of the walls (toiletries holder in the shower, toilet paper holder and lights), the shower was gross and hadn't been deep cleaned or recalled in forever and there were sticky spots in miscellaneous spaces across the carpet. I also ended up on the elevator with a team member who was very unprofessional in their manner towards someone else. Add that it was soooo noisy. The rooms were not proofed at all. I heard every conversation from the hallway like they were in the room with me! My neighbors were rowdy with their music and tv's late into the night. I had to cal and complain.
Not only will I likely not stay again, I likely won't put my employees there again either.
Dominique
2025 年 5 月入住 2 晚
10/10 超赞
Michelle
2025 年 5 月 23 日
满意:清洁度、员工和服务、住宿条件和设施
Very friendly and helpful staff
Michelle
2025 年 5 月入住 1 晚
6/10 一般
Ryan
与家人出行
2025 年 5 月 21 日
不满意:员工和服务、服务设施、住宿条件和设施
Close to the water
Ryan
2025 年 5 月入住 3 晚
8/10 还可以
Jay
与配偶出行
2025 年 5 月 19 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The location is perfect for our Festival at Town Point Park. Walkable to the park and many restaurants in the area.
Our shower was a little glitchy, very warm & not easy to adjust. We let desk staff know & hopefully won’t be an issue for next guest.
Other issue was parking: validated or not? There was not a clear answer if the location they sent us to could be validated by hotel.
We’ll Be Back.
Jay
2025 年 5 月入住 3 晚
10/10 超赞
James
2025 年 5 月 19 日
Good
James
2025 年 5 月入住 3 晚
6/10 一般
michelle
与配偶出行
2025 年 5 月 18 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Could use some updating, some of the staff was rude mostly at breakfast. Was over charged for valet. Parking was not fun
michelle
2025 年 5 月入住 3 晚
4/10 很差
Brian,Bristow
与家人出行
2025 年 5 月 18 日
满意:服务设施,员工和服务
不满意:住宿条件和设施
Always a beautiful stay until today. Elevator smelled like dirty water and disinfectant. Room mini fridge did not cool water bottles in 3 hours. In the middle of watching a game in the room, power goes off in every hotel room to include air conditioning on a 90 degree day. We checked out after being there for 4 hours. Not good for a room that cost $300 plus.
Brian
2025 年 5 月入住 1 晚
10/10 超赞
Amber
2025 年 5 月 17 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Friendly and helpful staff
Amber
2025 年 5 月入住 1 晚
10/10 超赞
Natalie
2025 年 5 月 14 日
满意:住宿条件和设施,员工和服务
Everything was great- staff was friendly and the views were beautiful. Only downside is the parking. Valet is very slow and the garage gets pricey. Would definitely recommend this hotel!
Natalie
2025 年 5 月入住 1 晚
10/10 超赞
Simone
与家人出行
2025 年 5 月 13 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great stay, and floor was quiet even though a prom was being hosted there. Overall excellent stay.
Simone
2025 年 5 月入住 2 晚
10/10 超赞
Angela
与家人出行, 商务旅客
2025 年 5 月 10 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The room has a beautiful river view!
Angela
2025 年 5 月入住 1 晚
6/10 一般
George
商务旅客
2025 年 5 月 6 日
满意:清洁度
不满意:住宿条件和设施
The check in was easy. I was hungry but the restaurant was not operational because they did not have enough kitchen staff. Valet told me it was $20 if I paid cash but could not offer a receipt they charged me $45 on my room. Had to deal with that then they gave it free. Took 25 minutes for valet to. Ring my car. The toilet is very awkward in the room. I man cannot sit on it if he has gonads because they will make a slash in the toilet water.
George
2025 年 5 月入住 1 晚
10/10 超赞
Gail,Lancaster
与家人出行
2025 年 5 月 5 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great hotel and location. Walkable and lots of restaurants nearby.
Gail
2025 年 5 月入住 1 晚
6/10 一般
Hope
2025 年 5 月 2 日
满意:清洁度
I was prepared to write a scathing review after the elevators being down, lack of friendly service at the restaurant check in, and the room service mishap (no silverware or coffee even after I called and they said they were on their way ), but they redeemed themselves with a lovely woman who worked the front desk and went above and beyond to save my business and she did. I should’ve gotten her name. She’s a star.
Hope
2025 年 4 月入住 2 晚
10/10 超赞
Cherie
与家人出行
2025 年 5 月 1 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Easy access to NATO parade, international village, and the Tattoo.
Cherie
2025 年 4 月入住 1 晚
8/10 还可以
John
2025 年 4 月 27 日
满意:员工和服务,清洁度
Clean, fresh rooms. Upon closer inspection, wallpaper peeling, carpet stained, dirty windows. Grounds surrounding the building were worn and not inviting. Service was prompt & courteous.