I got there at 4:30pm, i was told room wouldn't be ready until some time after 6pm!! Then, they put 2 holds on my card for the room!! Each hold was the price of the room. It was at the beginning of my vacation and this tied up a lot of my money i had for my trip. It took a week for one of them to clear and the 2nd is still on there, I was told it wont come off of my account until 5/23!! I am so upset that they did this! They didnt even discount my room cost for all the mistakes! They should have comped me the room.
I wont stay there again. Very poor management.
Alice
2025 年 5 月入住 1 晚
4/10
First off if you go down town which is a bock or so away it smell of urine. The entire hotel needs a face lift. It reminds you of a low quality hotel that should cost 69.99 a night. Instead I paid over 200.00 and it should be upscale like the Hilton. I misread the breakfast and it is 18.99 a person and the hotels with free breakfast is better. I would not suggest this hotel to anyone for the price you pay.
Trisha
2025 年 5 月入住 1 晚
8/10
Overall the hotel is ok. The staff at the hotel is professional and friendly. Its location on the water is nice, especially if you’re sitting in the restaurant/bar at night. However, it is quite outdated, particularly the bathrooms. Please upgrade to chair height toilets!
Joelle
2025 年 5 月入住 1 晚
10/10
Property is very close to restaurants on waterside.
Teffany
2025 年 5 月入住 1 晚
8/10
Somewhat outdated but clean. Beds were comfortable and great water pressure in shower.
Natasha
2025 年 5 月入住 1 晚
10/10
Nice
Shawn
2025 年 4 月入住 1 晚
10/10
We liked the view of the harbor
Randall
2025 年 5 月入住 1 晚
10/10
Jason
2025 年 5 月入住 1 晚
2/10
Rooms were not ready and we were waiting 2 hours after check in to our rooms. Then we were not warned of any maintenance but there was hammer and used of a power tools at 8 am that woke up. We called down and they said there was no maintenance happen but it stopped as soon as we called down and reported it.
Molly
2025 年 5 月入住 1 晚
10/10
Was different to othe hotel
Katya
2025 年 5 月入住 1 晚
10/10
I loved my stay and enjoyed the staff. They really go way above and beyond to help you with anything you may need.
Kim
2025 年 4 月入住 4 晚
10/10
Great hotel can’t complain at all
Kaylee
2025 年 3 月入住 1 晚
10/10
This was a great hotel staff was really polite and nice the vault parking guys were awesome the rooms were very clean and just a great hotel
John
2025 年 4 月入住 2 晚
10/10
Convinient and nice respectful place
samuel
2025 年 4 月入住 2 晚
10/10
Great place. Great location.
Mauricio
2025 年 3 月入住 1 晚
10/10
It was a great stay
Sarah
2025 年 4 月入住 2 晚
6/10
Stacey
2025 年 3 月入住 1 晚
6/10
Jodie
2025 年 4 月入住 3 晚
10/10
Mike
2025 年 4 月入住 2 晚
6/10
Denise
2025 年 3 月入住 1 晚
10/10
Front desk girls were very friendly and helpful!! Will be back very soon!