I stayed at this hotel for my college graduation, and the experience was nothing short of disappointing. The first room I checked into had multiple bugs everywhere—even on the towels. I showed the front desk footage of the issue, and they moved me one room over. When we inspected the new room, there was a live bird and a nest inside the AC unit, which I also captured on video.
I contacted Expedia, but they did nothing to help. Since it was graduation weekend and there was only one day left, I requested another room with a late checkout at 1 PM. That room was fine, but the next morning at 11 AM, I got a call demanding that I leave—even though I was granted a late checkout.
This hotel was far from clean, accommodating, or welcoming. I deserved better, especially on such an important weekend. I would not recommend staying here if you expect basic cleanliness and respect for your reservations.